Waitress gave us outside table without asking when dining.

Friendly service

Staff are excellent.

Everything was nice, but the air conditioning fan has no relation to the thermostat temperature. Set thermostat on 23 and i wake up and the room is 17.

It was a pleasant stay. The hospitality was great.

I checked into the hotel room on 6th June and was assigned a room in the evening on the 3rd floor. I returned back to the room late at night and to my surprise one of the hanging lights would not turn off at all. I raised the issue with the front desk and they assigned a technician to resolve the issue. The technical staff said that the issue is with black box which controlled the lights. The staff instead of trying to resolve the issue went ahead and started to remove the bulbs to switch off the lights. This experience was terrible. The hotel then shifted my room to the 6th floor. The bathroom was very smelly and the shower button was not functioning. The bed lamp bulbs were faulty. My overall experience was terrible

Bit dated rooms, limited options in breakfast

I recently stayed at the DoubleTree by Hilton Pune – Chinchwad and was thoroughly impressed from the moment I arrived. The check-in process was seamless, the room was of excellent quality, and the service throughout the hotel reflected a genuine commitment to hospitality. A special mention must go to Ms. Simran from the Executive Lounge. Her professionalism, warmth, and attentiveness made every interaction a pleasure. She truly embodies the spirit of hospitality and is a real asset to the hotel and the Hilton brand. As a hotelier myself from London, I deeply appreciate the passion and dedication it takes to deliver such an exceptional guest experience. Congratulations to Mr. Khizer Khan and his team for creating such a welcoming environment and maintaining such high standards. I look forward to returning and highly recommend this property to anyone visiting Pune.

Staff are pleasant and always helpful

Wooden door key stopped working many times

Service was very slow

Everything was fantastic , so peaceful, food was excellent

Awesome front desk staff. Specially the girl who helped me with my lost luggage.

出張先への移動には便利な立地でした。 部屋は必要十分で、ベットも寝心地良かったです。

夕食に間に合わず、代わりにバーでビールをせめて一杯と提案したが断られた。 部屋には蚊がいて複数箇所を刺された。 チェックインの際にパスポートを返してもらえなかった。従業員はみなさん素人。 部屋がカビ臭い。 正直、サービス、状態共に最低なホテルだと思った。寛容な私でも良い点数はつけられない。

All good

Totally OK but some electric sockets in the room didn’t work.

On avait pris cette hôtel pour sa piscine et son bar sur le toit, et quand on est arrivé c'est en travaux de septembre à mars 2024. Je ne comprends pas comment Hôtels.com peut mettre cette hôtel en ligne. Je suis resté 4 nuit. C'est pas un 5 étoiles, car il n'a pas les prestations, je demande un remboursement partiel de mon séjour, ça j' ai été tromper sur votre site. Je suis en colère.

Service is excellent.

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