Breakfast can put more Asian food ? like congee, fired vegetable, also free wifi for customer

酒店外觀是五星級，但服務質素只昰一般。服務臺轉送物件到房間竟然送錯，之後又忘了送上房間。下次會試住另外一間。

Incredible service.

Breakfast was great

Mkt bra frukost, sämre var restaur

Prime location

The property is neat and tidy and well maintained. Just that the room service is a little slow. Otherwise it was excellent experience

Nisha t, Sukhpal and Banu were very helpful and courteous, we enjoyed staying there and would recommend it highly.

The main reason why I rated it five stars is the amazing quality and warmth of the employees.

5 star in every way. Spacious room, very comfortable rollaway beds for the kids, best breakfast buffet spread with every variety of foods imaginable. Attentive and efficient service across restaurant and reception. Kid friendly. Lovely pool. Chef at breakfast prepared a special takeaway package of food for us after learning we were about to embark on a long train journey. Beyond thoughtful.

5 star in every way. Incredible service and hospitality, spacious room, excellent buffet breakfast. Great location - walking distance to Lavelle road boutiques and short rikshaw ride to MG road / commercial street. A very special stay. Chef at breakfast specially prepared takeaway food for us and our kids after hearing that we were about to get on a long train ride. Exceptionally thoughtful.

Overall stay was fine and reception & restaurant/buffet staff were really nice. But there are better choices in this range. There were few things that could be improved: - The room was quite noisy even on the 11th floor. We could hear lot of out side noise/traffic even with balcony windows closed. - The staff outside the hotel lobby to receive guests were quite choosy when it comes to open doors in and out of the lobby and opening car doors. We didn’t get a good service at all - especially for guests coming in Uber. - The room had two entries to the bathroom and one of them was a weird double sliding door with lo lock. So, when you are in the bathroom, anyone outside of the bathroom can open these doors and see everything. Can’t believe the stupidity of not providing the locks.

Staff was very helpful and courteous.

I was impressed by the breakfast that vegans will appreciate. The entire hotel is artistic. The best in the world!

This was the best service experience I’ve ever had. The staff consistently went above and beyond, offering exceptional care and attentiveness. Everyone was friendly, welcoming, and eager to assist in every possible way. Without a doubt, we’ll be staying at this JW Marriott on our next visit.

friendly staff and good breakfast

Great stay. Caring staff.

Next to UBCT

Everything!!

Beautiful hotel, great staff and service, amazing buffet and restaurants, and located right next to UB City mall for shopping and more restaurant choices.