They are accommodating. We had the best balcony view in the morning and sunset. Staff speaks English and very accommodating. Will recommend and put this on my blog.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia