Hello, I enjoyed my stay in Asari Hotel very much. The hotel provided excellent service and a good variety of activities to people enjoy the stay. I'd like to express my appreciation to one of the lady staff at the front desk who helped me to make reservation in the morning of 8-Sep. I cannot speak Japanese fluently and she helped me with good support and in excellent manner. Thank you again! (I forgot to ask for her name tho.) Speaking of the facility. Diff from other resort, they have sports center including a swimming pool, tennis court, squash / table tennis court and a gym. Although i found it is a bit old and lack of maintenance somehow, it gives us a chance to get sweats. A little bit of surprise, I like the onsen the most. There are outdoor pools as well and it is beautifully built and blended into the nature. You would find peace at night and be feeling energetic during your time in the onsen :) In general, it was an unforgettable stay and I wish to come back again someday. Although we found there was some unpleasant smell in the room and in the bathroom. Hope it will be improved in the future.

服務員都非常有禮貌，英語能力比較高，亦非常願意幫忙。服務超水準，晚餐亦很美味！

溫泉浴場環境很好，性價比高 房間比較舊，床亦比較細 酒店位置比較遠離市區，是自駕會比較方便

Everything is perfect, except the strange smell in the lavatory .

早餐和溫泉很棒，房間舊些有些味道。櫃臺人員態度很不錯，英文亦通，晚上7：30-8：30有鋼琴演奏。

溫泉有燒柴油味

酒店房偏舊。沒有升降機可到達房間，需要搬行李和BB車上落樓梯。房間毛巾有明顯污跡。

溫泉內沒有梭子,必須於酒店房間預先拿取，十分不便，沒有頭套提供，吹風機不足。

2大2小(6歲以下)住宿房間空間寬敞；有大眾湯屋與多樣其他休閒運動設施，但我們主要是自駕(出遊小樽與小樽週邊交通方便)，使用設施機會有限，有點可惜。 整體而言，若下次自駕遊小樽仍是住宿首選。

户外溫泉有驚喜，沒想過在鳥語花香的環境下有兩個大户外溫泉。喜歡寧靜的日本愛好者不要錯過！附近有廿四小時大型超市，自駕過去不用十分鐘

有溫泉酒店的一般設施，地點較偏僻，適合自駕遊。

Dinner was great. Room so big. Breakfast and onsen were just acceptable.

一泊二食，餐點美味，環境舒適。

整體好評，酒店由check-in職員開始都好有禮貌，我們住溫泉露台房間，唯一是沒有電梯，因拎行李落去一層很不方便，其餘所有都很好房間很整潔全部都是好好的一泊二食食物，超級有水準好好味👍下次會再次入住會去滑雪❄️🎿👍👍👍

很好！雖然溫泉旅館較為郊區，服務餐點確實一流。

Room is spacious. Food are excellent and staffs are very good.

自駕遊位置易找,食物及服務各方面都很好,一個舒適環境,離小樽開車1個小時車程,回札幌都是1小時車程,住了2晚食物都不會相同

私人風呂很舒適，可看著雪景浸溫泉，房間很大，可以打開所有行李箱，內有按摩椅，很滿意，價錢雖貴，但合理！ 有樓梯才能行到房，服務員會幫忙搬行李，走時也會幫忙搬走，服務很周到！

Fair enough with the price and quality. The staff were very nice and helpful.

早餐精緻好吃，會想再次入住