Better hotels to be had…

No entra en la excelencia por fallos en pequeños detalles como que la persiana no se podía abrir completamente o que la llave de entrada a veces fallaba. Por lo demás todo bien

Great location. Very nice breakfast. Staff was very accommodating.

The hotels was conveniently located within walking distance to all the major attractions. Also about a block away were a lot of restaurants. The staff was very friendly and helpful. The rooftop pool was nice with a view of San Cristobal. I would recommend the hotel.

Location was great. Staff very good. Breakfast good.

Perfect room and awesome staff. Ideally located for a wonderful experience

Great staff!

Hotel Ismael Very nice location, across from a park and close proximity to local points of interest. The room was well appointed with a refrigerator, comfortable bed, hot shower and a complimentary bottle of wine. We arrived early (like 8:00am) and our room was not ready but Diego 1 (there were two Diegos so the other was Diego 2 - at their request) asked if we wanted to have breakfast which was a buffet which was pretty well stocked with eggs, bacon/ sausage and a variety of fruits, pastries, breads, meats and cheese. We found out you could order custom eggs, but we were happy with what was available - they also had a panini machine which I used once and was quite pleased. The staff was helpful and most spoke enough English to get by. The other positive part about the location was its proximity to Latarria which is an artsy area with a lot of street vendors and restaurants. We found many delightful restaurants within walking distance. The roof pool was a nice feature but was small with limited seating. All in all it was a great hotel, nice and friendly staff and good value for money.

El personal, atento para dudas pero muy poco eficiente. Tuve problemas con cafetera, tv y me toco llamar 3, 4 veces para q viniera alguien a resolver

We had a wonderful stay at Hotel Ismael in Santiago! Great Location! Walkable neighborhood! Great breakfast too! Pool was not heated, which was a bummer.

The time we walked into the hotel we were treated like family When ever we need something one of the staff were there to help The breakfast was amazing and the ladies working there made sure we had everything we needed The hotel rooms were clean and comfortable The hotel itself was situated in a great location. Easy to walk to many attractions and surrounded by a variety of restaurants

Thank you to the staff

Great beautiful room!

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We loved this hotel. It was a great location: nice park across the street, very little traffic on street in front of hotel, restaurants/cafes/bars near by and subway close. The staff was friendly and helpful. The breakfasts were fantastic with fresh fruit, eggs, cheese, delicious bakery items, etc. Our room was very clean, nice bathroom. Bed and pillows were comfortable. Refrigerator in room. We loved to end the day in the rooftop area. We would get a glass of wine from the bar at hotel, sit and enjoy the fantastic view of the city and mountains!

Beautiful hotel, very clean, Marcelo from the front desk has a excellent customer service and very helpful , he answered all my questions.Five stars

Love it, the staff were friendly and good breakfast

O hotel fica em uma região ótima, calma, porém em 2 min andando já está na rua com bares e restaurantes, fica há 8 min andando de uma estação de metrô, e em frente ao um parque bem arborizado. Disponibiliza café da manhã to go , para os dias de passeios que saem bem cedo, ou aeroporto.

The staff was super-friendly & helpful. The location was very central to many sightseeing spots & good restaurants. The common areas were very impressive and security was taken seriously.

The staff were very friendly and attentive. The room was clean. Breakfast was great. If we come back to Santiago we would book here again.