Staff service in coffee shop during breakfast time is not very good. When you sit in, nobody ask what you would like to drink. You have to ask the staff to give you coffee or tea. But all other service is ok.
Exceptionally friendly, efficient and helpful staff. Really good room with good facilities and a top-notch breakfast buffet.
Katy
休闲 双人入住
8.0
/10
评论于 35几周前
Expedia Group verified review
Big hotel, convenient to get to the pandas! Breakfast was ok. Don’t go for the hotel massage- not good/professional and a total rip off for price.
Philippe
商业
10.0
/10
评论于 327几周前
Hotels.com verified review
réception : accueil pro ; rapide et efficace
Verified traveler
8.0
/10
评论于 347几周前
Hotels.com verified review
Good value, the pool and gym facilities are not up to international hotel chain level though.
Dan
10.0
/10
评论于 353几周前
Hotels.com verified review
Beautiful hotel. Lobby on 33rd floor, so every room has an amazing view. Staff is very helpful & friendly. Rooms are incredible with Spa like bathrooms. Shower is heaven. Banks with ATM’s & 7-11 nearby
Peter
8.0
/10
评论于 372几周前
Hotels.com verified review
A brief stay before I moved to Shangrila. Decent breakfast and room. Decent price. You can’t compare the service with Shangrilla chain but you get what you are paid for. Would recommend it to friends.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia