位置好可望海景，員工有善

Ideal location above south beach and looking out on Cauldey Is. Good breakfasts, comfortable bed. Just outside town wall so quick easy cut through to main st and harbour. 10 mins walk from station

Great location and comfoftable room.

Fabulous location, hearty breakfast and friendly staff

The suite room was perfect with kids, because it has two separate bedrooms. Lovely view from the room. Good location and the breakfast was nice - lots of choices! The only downside was that check-in was quite confusing. We arrived early to drop our bags before check-in, which has never been a problem in any other hotel I've stayed at, but the staff seemed surprised and at first said there was nowhere to leave them. They were still helpful and found a way but it seemed complicated. And then when we came back later to check in properly nobody was there - there was a sign on the door saying we should have gotten a code to open the door by email or Expedia message but I didn't. And I didn't have phone signal in town so had to walk quite a way away to check my email (only to find no email). The Expedia page says that staff will be there check you in so that should be updated. And anyone staying there should just check your email before you arrive and if you don't have check in instructions, contact them in advance. We got there in the end and had a nice stay - it was just a bit annoying!

Had a lovely stay. The communication about getting the keys and checking in was great. The staff was super friendly. The room was spotless with beautiful sea views. The location was excellent. There was a great selection for breakfast. Highly recommend.

Very easy check in, lovely room, perfect location

Room 21 - City view, with unexpected partial sea view which was an added bonus. Clean room, sheets and shower room. Modern decor. Great location. Full breakfast sealed the deal. Would stay again.

It was a great location on the Esplanade. Entry was self-service check-in. The booking stated ocen views and breakfast included. The breakfast was great but we were advised that breakfast was not included as though there was a dispute with Expedia and the room had an ocean glimpse.

Breakfast was very fresh and nice , the property was in good shape, the room was very clean, it was close to national park

Four poster bed was comfortable.

A bit outdated and old look but very clean .Breakfast was very good and great location to town centre..Would definitely book again if I go back to Tenby

Self check in, they emailed details before hand with clear instructions. Room was a reasonable size, plenty of storage,, an excellent tea tray. The shower/toilet was quit small but it's an old building so to be expected. The room and bathroom were clean and well maintained. The linen was clean and fresh. The bed was, oh, so comfy! Good blinds meant we slept till the alarm went off. Breakfast was basic but adequate for the price we paid. A selection of cereals, bread, jams etc., plus a selection off the menu, which was well cooked and presented. Handy for the beach and shops. I'm sure we'll stay again!

Breakfast was a bit confusing as wasnt told that if u book with hotel.com your entitled to a different breakfast menu , when we asked for toast was told thst wasnt part of our breakfast options but the lady still done us 2 slices

Room was clean and in a great location. Breakfast is excellent and staff are amazing.

Fantastic location with outstanding views. Beds were super comfy and everything was walkable.

Cheap and cheerful is the best compliment I can give. Friendly front of house lady. The room and en-suite was clean. But in general, everything is just a bit tired. I would stay again for the price we paid. No car parking on site so we used the Five Arches car park which was £15 for 24hrs.

Dirty carpets, looked like it hadn’t been cleaned or changed in years. Had to climb over the toilet to get into the shower. One small bottle of water for two people which was very strange. Advertised as with free breakfast but was refused this. Saw house keeping put all clean towels and sheets on dirty carpets outside bedroom door and not use a trolley, disgusting!

The couple who run this hotel are lovely and the cleaner is also lovely. The hotel is perfectly located with stunning views of the beach and sea (completely uninterrupted) and moments away from the heart of the Tenby. The rooms were clean and the towels were crisp. My only issue was the water pressure for the shower and the bath had jets but didn’t work. Once the hotel bathrooms get updated this will be the hotel to come to.

There ate shops very close Not sure a about the pets The host are very good Recommend for tje stay