Lasagrada Hotel Istanbul

探索 Lasagrada Hotel Istanbul
8.8
非常好
基于 364 条评论
清洁度

9.0

客房舒适度

8.6

地点

8.4

服务和设施

8.8

旅行者评论 Lasagrada Hotel Istanbul

每页评论数
20
40
热门评论
MAHDI
icon-
2.0
/10
评论于 18几周前

Expedia Group verified review

Very disappointed with my stay. I called multiple times for assistance, but nobody came. I also had a visitor for only 30 minutes, and I was unexpectedly charged for the visitor. This was not clearly explained in advance and felt unfair. The service was poor, and staff were not responsive when I needed help. I would not stay here again.
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Samet
icon-
10.0
/10
评论于 20几周前

Hotels.com verified review

Temiz ve konforlu, güzel bir konaklama oldu.
Negar
icon-家庭
家庭
2.0
/10
评论于 21几周前

Expedia Group verified review

Our stay at Lasagrada Hotel Istanbul was a major disappointment, marked by hygiene issues and a shocking lack of basic customer service. Bed Bug Infestation: The room was infested with bed bugs. Multiple members of our party ended up with painful, itchy bites all over our bodies. This is a serious health concern that the hotel needs to address immediately. Substandard Bedding: We booked for three adults, but the extra bed provided was incredibly uncomfortable. Even after asking for a replacement, the second one they brought was just as bad and unfit for sleep. Unprofessional Service: The service was the worst part of the stay. When we requested extra pillows, we were told there was no staff to help. When a member of our group went to the lobby in person to get them, the staff was dismissive and gave him a hard time. They only agreed to help after he mentioned filing a formal complaint. Expedia Intervention Required: Despite the confrontation in the lobby, the pillows still weren’t delivered. I eventually had to contact Expedia support to get the hotel to fulfill this basic request. It took 45 minutes and multiple escalations just to get pillows. Between the bed bugs and the unprofessional, unhelpful staff, this was an incredibly stressful experience. I strongly advise travelers to avoid this hotel until they improve their hygiene standards and train their staff in basic hospitality.
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Afshin
icon-亲子同住
亲子同住
2.0
/10
评论于 21几周前

Expedia Group verified review

I booked a room at Lasagrada Hotel Istanbul for 3 adults, expecting proper, comfortable accommodations for everyone. Unfortunately, the experience fell far short of acceptable standards. Uncomfortable Extra Bed: The hotel initially provided a highly uncomfortable rollaway bed for the third adult. After we complained, they did change it out for a different one, but the replacement was just as uncomfortable and completely unfit for a restful night's sleep. Bed Bug Infestation: Worst of all, the room had bed bugs. Multiple members of our group ended up with painful, itchy bites across our bodies (legs, arms, back) during the stay. While I appreciate that they attempted to swap the bed, it didn't solve the comfort issue, and it certainly didn't fix the major health and hygiene risk of having bed bugs in the room. This made our stay highly uncomfortable and incredibly stressful. I cannot recommend this hotel and strongly advise travelers to look elsewhere.
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Mohammad
icon-双人入住
双人入住
8.0
/10
评论于 26几周前

Expedia Group verified review

The gym is really tiny and a joke rest of the Hotel things were ok
YASARGUL
icon-
10.0
/10
评论于 29几周前

Hotels.com verified review

Lokasyonu ve temizliği Personel çok yardımcıl ve güleryüzlü
Justine
10.0
/10
评论于 31几周前

Hotels.com verified review

It was great
Sojourn
10.0
/10
评论于 32几周前

Expedia Group verified review

Super amazing staff. It’s central to everything and they have a gym, spa and really hearty breakfast each morning. Would 100 stay here next time in Turkey
RASHAD
icon-
6.0
/10
评论于 33几周前

Expedia Group verified review

Clean, the staff very friendly, location perfect.but the breakfast is poor.
DO YOUNG
icon-商业
商业
10.0
/10
评论于 37几周前

Hotels.com verified review

친절한 서비스와 풍요로운 조식에 매우 감동했습니다.
DO YOUNG
8.0
/10
评论于 43几周前

Hotels.com verified review

모든것이 좋았지만, 만야
Türkan
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 48几周前

Expedia Group verified review

Der Aufenthalt im Hotel Lasagrada war hervorragend. Die Zimmer waren sehr sauber und alle Personalen hilfsbereit.
Hendrick
icon-商务和休闲 双人入住
商务和休闲 双人入住
10.0
/10
评论于 49几周前

Expedia Group verified review

The stay was so good that I could only complain on the breakfast room music where a woman was destroying old beautiful songs with her voice :). The hotel is perfectly situated and everything super, and we stayed for 10 days. Perfect for recovery from operations too!
abdulrazzaq
10.0
/10
评论于 50几周前

Expedia Group verified review

the hotel was perfect
amal
icon-商业
商业
10.0
/10
评论于 51几周前

Expedia Group verified review

Everything was very professional
Abdulaati
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 52几周前

Expedia Group verified review

Was very clean staff was very nice location excellent only little issues with BF it was good but not excellent although staff was amazing in BF restaurant. When it comes to the options especially in Istanbul you would expect something more that goes with level of hotel basically it is very simple BF .
DO YOUNG
icon-商业
商业
10.0
/10
评论于 57几周前

Hotels.com verified review

항상 만족하고 애용하고 있습니다
Melita
icon-休闲
休闲
10.0
/10
评论于 61几周前

Expedia Group verified review

Great location,clean,nice staff!!it was my second time there:)very happy with the breakfast.
Cagla
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 64几周前

Expedia Group verified review

Einfach super empfehlenswert
Zeiad
icon-商务和休闲
商务和休闲
10.0
/10
评论于 65几周前

Expedia Group verified review

Beautiful stay. Helpful and friendly staff.
每页评论数
20
40

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