8.6
非常好
基于 460 条评论
清洁度

8.8

客房舒适度

9.0

地点

9.2

服务和设施

8.8

旅行者评论 Residence Inn Des Moines Downtown

每页评论数
20
40
热门评论
Donald
4.0
/10
评论于 15几周前

Hotels.com verified review

The hot tub jets did not work. The shower knob was loose and did not keep the temp correct… tried booking out, but no one was at the desk , called the number no one answered. Parking garage did not give bar code… was charged multiple time for parking?? Called service number and auto phone call kept hanging up.
Verified traveler
6.0
/10
评论于 15几周前

Hotels.com verified review

Hotel was clean, and the staff was very friendly. Our room was also clean, but the ceiling AC unit kept dripping water onto the floor in the kitchen. It was very annoying hearing water smack the floor every few seconds. Other than that, our stay was great.
Barbara
6.0
/10
评论于 15几周前

Hotels.com verified review

Lots of issues, however they resolved most in a timely manner.
Sandra
8.0
/10
评论于 15几周前

Hotels.com verified review

Our stay was good. The rooms are clean and spacious. The only problem was the shower. Couldn’t shower first day because of no hot water. It was ice cold. The next day the shower started out hot then turned ice cold. Not fun experience trying to get shampoo and conditioner out with ice cold water then water turned scalding hot. Showers/ water requires attention.
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Kristy
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

We came for the day and night. So convenient to walk to restaurants and bars and farmers market Loved that we didn’t have to drive anywhere.
Kristen
icon-朋友和家人
朋友和家人
10.0
/10
评论于 18几周前

Hotels.com verified review

I had a very nice stay with my little granddaughter. She loved everything about the room! The hotel was great walking access to lots of great night life and places to eat, as well as the Saturday downtown farmer's market.
Yoly
icon-商务和休闲 家庭
商务和休闲 家庭
10.0
/10
评论于 18几周前

Expedia Group verified review

Conveniently located by the baseball park
Bill
4.0
/10
评论于 19几周前

Hotels.com verified review

At check-in we were not told that 2 hotels share the parking ramp and it makes a difference which entrance you use to attempt access to the hotel. After reloading the vehicle and moving it to the "correct" area, we were able to follow the winding path to our room. The room was clean and cool and comfortable. No internet access made the free Wi-Fi useless until Saturday AM. Showers were a completely random experience. No hot water for about the first 5-6 minutes Saturday morning, then numerous slugs of air from most of the faucets, AND then I got water warm enough to take a quick shower. My wife used it almost immediately after I did and she ran out of hot water. Sunday started out better, water much hotter much faster, but once again one quick shower was about all the hot water available. At check-out, no one asked how our stay was, or mentioned that there is problem with the infrastructure, or even asked which room we were checking out of. Not worth the cost and I will have think twice about the value of Marriott properties going forward.
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Pat
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 20几周前

Expedia Group verified review

Would stay there again. Comfortable room.
Kristin
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 20几周前

Expedia Group verified review

Dirty. The vents were covered in dust, dirty toilet, old dirty silverware under the bed. The bed was like sleeping on a brick wall. The bathroom door was falling off the hinges and wouldn’t shut. The toilet paper roll holder was broken and the roll would fall off when we tried to use it.
Connie
10.0
/10
评论于 21几周前

Hotels.com verified review

our first day it was an excellent place in an excellent condition downtown friendly service exceptionally nice
Dennis
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 22几周前

Expedia Group verified review

Property plus rooms have a strange arrangement--not bad just peculiar. Really interesting to find the elevator to the parking garage. Parking at $20.00 per night seems pretty high. Hard to find the front entrance.
Mike
icon-休闲
休闲
10.0
/10
评论于 22几周前

Expedia Group verified review

Very convenient and interesting hotel. Great for downtown access. Staff was courteous and friendly, and room was excellent. Excellent breakfast. Would definitely stay again.
Tony
icon-朋友和家人
朋友和家人
6.0
/10
评论于 26几周前

Hotels.com verified review

I waited about 10 minutes at the front desk to check in because no one was at the front desk. Another guest even commented "they" were always gone. I tried calling an operator but it still only rang the hotel front desk. The only rooms available were the suites this weekend. There was no hot water, only fluctuations between cold and tepid water.
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Scott
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 26几周前

Expedia Group verified review

Fastest check-in ever.
Clarinda
icon-朋友和家人
朋友和家人
10.0
/10
评论于 26几周前

Hotels.com verified review

I appreciated the home away from home feel. The full kitchenette and bar allows for meals in the room.
Kassady
icon-休闲 亲子同住
休闲 亲子同住
2.0
/10
评论于 27几周前

Expedia Group verified review

I will not tell you how much a spent on a room for one night, but for the price it was absolutely not worth it. The ONE reason I booked was for the dual bedrooms and hot tub. The hot tub didn’t work. Front desk said maintenance wasn’t on site and they’d have to leave them a note. Unacceptable for what we paid.
Jeffrey
icon-商务和休闲 家庭
商务和休闲 家庭
10.0
/10
评论于 29几周前

Expedia Group verified review

Awsome place to stay, quick walk in the sky walks to get to events and places to eat and shop. Parking ramp for the hotel making for an easy parking every time. Inside of hotel was great and awsome breakfast service.
Mike
8.0
/10
评论于 29几周前

Hotels.com verified review

Only thing that was really bad was no hot water Sat am when trying ro shower. Not good and they didnt do anything about since I booked with hotels.com
Jordan
10.0
/10
评论于 30几周前

Hotels.com verified review

Tommy at the front desk demonatrated a true level of what it means to take pride in one's work. Tommy excels in effective communication by being able to quickly read people, anticipate their needs and offer what they are truly seeking as a guest in the Residence Inn. Tommy made our stay enjoyable simply from him just being his charismatic self. The breakfast was fantastic! The attached parking ramp created a sense of security for my vehicle and was well worth the $20/day. I will definitely stay here next time I'm back in DSM.
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每页评论数
20
40

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