good

很遗憾，床罩都是皱巴巴的显然没有换。一晚上只好睡在被子上。早餐也很糟糕。交通更是不方便。

Outstanding, clean staff was great. I abandoned the other hotel I was in to come to the H.. I don’t even know What I was thinking.

The hotel is centrally located. Its a little outdated but functional for a weekend getaway.

Staff friendly. Hotel clean. Continental breakfast was a plus. Convenient location. Overall very satisfied with our stay here.

Accueil chaleureux, très bel hôtel mais les magasins et restaurants sont difficiles d’accès à pied autour de l’hôtel

Tiene un aislamiento deficiente en las habitaciones, se escuchan las voces del pasillo y otro del cuarto

Friendly staff, great breakfast choices, and clean.

Lovely rooms, great cleaning service, delicious breakfast. An absolute pleasure.

The hotel was fine, staff was great. Biggest concern we had was condition of the elevators. Not ridden in lifts that made so much noise. A few time wondered if the doors would open, they started to open and then seemed to get stuck. You can tell this is an older hotel with a lot of use.

Quiet, clean, staff are very helpful and nice. Rooms are great got cleaned every day and used stuff was replaced with out even asking.

Muy buen servicio y la limpieza espectacular, los trabajadores muy serviciales

Ive stayed here numerous times in the past with no issues however this time i have to say i was disappointed. Check in was no problem, Frank was friendly and polite. Next day before heading out i told Andrea at front desk to please have housekeeping to set up the sofa bed, replace towels and empty the humidifier. 30 min later she called me to state i had a do not disturb tag on the door and couldn't get the service. I told her to check again because i had indeed removed it, she insisted it was there. I told her well im verbally telling her for the 2nd time to do the service. She said per policy she could not, that i needed to return & remove it myself. I was in disbelief over something so simple. I did return later that day only to find out my room was done and i had removed the tag after all. Joel the housekeeping inspector was in my room when i returned, very nice person. I could of continued with my day instead of wasting my time. Also my gate key didn't work to leave property and had to go reverse back to frontdesk instead of the security letting me go , as i had just came in. The whole miscommunication was a inconvenience. The staff needs to do better.

After dealing with my suite reservation, the stay was enjoyable. Breakfast selection was good.

Room smelled heavily of bleach, and floor was dirty. No wash cloths in room. Plenty of staff roaming around but none would help. This is a Hyatt and i expected much more. Will not stay here again.

Yes

When they clean the room, they didnt leave new clean towels

all good

Room was clean staff very friendly and helpful. The bathroom was quite dated

The roon was perfect, but the mattress was bad they have a hole that looks like some one are sleeping with out move in years is not conform to sleep