Business trip! The reason to pick this hotel since it's so closed to El Marquis Industrial Business Park. My co-worker from Japan and me (USA) both love the service here!! The room size is super huge!! We booked 2 rooms, and each room has 2 Queen-size bed. Staff is super nice and friendly here. A young man Ivan speaks English and he gives really good hands and tips about our questions. There's a hotel connected taxi driver named Alrando, we uses him as our driver at all time, he's in good help and friendly too. Love the design and size of this hotel, the only problem is the shower head in the bathroom, a bit weak and outdated. Remember to take temperature controal unit for your air conditioner!!! We forgot to ask so the air conditioning was very strong at night. The only concern is the flies in the restaurant, since it's the only breakfast choice, and it's better if they can shut the door and turn on the air conditioner. Well, it's Queretaro in Mexico, you have to bear lots of things!! Will come back for business trip, but be aware nothing around this hotel, if you want to go to downtown Queretaro, it's $250 peso and takes about 20 mins.

Pool was green, no gym, no restaurant, no game room. All these things are listed with photos on Expedia but the photos must have been from 20+ years ago. Felt like a scam.

Pesimo en temas de limpieza, precio / calidad pésima inversión

El hotel parece abandonado. El olor a orina dentro de la habitación era agobiante. Las duchas tienen una luz tétrica. No recomendable

Definitivamente no es opción para hospedaje, solamente vale la pena la atención del personal al cliente, alberca sin poder usar a causa de ningún mantenimiento, sin servicio de vapor, mala iluminación en recamaras, se cala mucho ruido en las habitaciones y la parte de abajo de la habitación muy fría por las noches.

Todo muy bien!

The room was beautiful and the reception staff were very good, but the hotel sits right next to the highway and it's very noisy.

The hotel looked like it was abandoned when we pulled up - all lights were off, no sign that anyone was there - so we left and stayed elsewhere.

Room was cleaned

La habitación bien, buena atención del personal, solo le falta mantenimiento en el baño y áreas comunes

Excelente

Yes

Both reserved rooms were not clean, dirty sheets and bathroom. We didn’t get to our room until late and was too tired to even have to deal with it, which I shouldn’t have in the first place.

Hola

There was a sewer smell throughout room.

Clean room and very beautiful architecture. Disappointed that the restaurant was closed at 3:00. I had seen it advertised that it was open until 9:00. Uber to town took 45 minutes because of traffic. This location is not very convenient. The pool was closed too. Not very many people were here so we did have privacy. The hotel aspect was lovely but calling it a resort is an oversell.

Gran lugar para descansar

Very good service.

Hotel is located beside an interstate highway, where you simply pull over and drive off the edge. Arriving after sunset meant it was pitch black and there was no lights on the hotel. We actually drove past the hotel but were able to drive against traffic on the shoulder’s edge to find a dark opening that led to a large courtyard of the hotel. The superior king was equipped with one room with a king bed, chair and tv inside the entrance and up the stairs on the second level a king bed, tv and washroom. The rooms were cold and sterile with towels for 1 person if their routine was to use one for their hair. The was described up to 4 people but charged roughly an additional 25 canadian dollars for the 3rd adult. Having only one bathroom on the upper floor we had to leave the bathroom light one so our friend could navigate up the stairs without tripping or falling. The pool was closed.

Awesome place