I came in the past in this hotel many time and paying directly the reason I comeback here because of the staff is good and the manager maya was nice but this time I book online. the staff attitude was so bad specially the supervisor of the house keeper. he should never work in the hotel. the toilet very very stink smelly and broken. the room not clean the blanket disaster..never recommend and will never comeback here. very noisy hotel. they knocked the door at middle of the night from massage girl. they disturbing none stop. everytime we ask something they telling us we book in line not direct with us so we can not have it. they want to charge for small hand towel 100 pesos everyday.

I came in the past in this hotel many time and paying directly the reason I comeback because of the staff is good and the manager maya was nice but this time I book inline. the staff attitude was so bad specially the supervisor of the house keeper. he should never work in the hotel.the toilet very very stink smelly and broken.the room not clean the blanket disaster... never recommend and will never comeback here. very noisy hotel. they knocked the door at middle of the night from massage girl.they disturbing none stop. everytime we ask something they telling us we book in line not direct with us so we can not have it. they want to charge for small hand towel 100pesos everyday.

Nice hotel, only the toiler shower place is small. Other everything is fine.

Good place to stay and staff all nice Will clean your room if you put sign

Good location. Very near to walking street. Clean room. Helpful star.

Requested a non smoking room but even after transferring to another room, it still smelled like an ash tray, disgusting!

They don't allow us to check-in an hour early because they follow their standard time. But I notice that there are foreigners who waited in the lobby but when I came back to check at 1:30 pm they were not around anymore. So I supposed they don't have fair customer service at all. But still a good stay instead.

Very clean, the staff very friendly the price i paid for the hotel charges for 1 day is really value for my money i get, ***** 5 star, thank you.

My stay at Clark Imperial Hotel was just fine.

This hotel is good for business travels and meetings.

Overall the hotel is nice to stay.. will be back soon.