Staff

No volvería! No lo recomiendo, por las sgts razones: Las instalaciones son súper antiguas. Cero sentido de hospitalidad. El desayuno es súper limitado y poco agradable. La cama estaba como “hundida” No hay aire acondicionado y tampoco se pueden abrir las ventanas por los insectos. Los alrededores de algunas habitaciones son oscuras y solitarias. El precio, no lo vale! Hay otros hoteles en la zona que por la mitad del precio, hay un desayuno espectacular, atención al cliente excepcional, instalaciones modernas, huelen rico, se siente ese sentido de hospitalidad que le hace falta a este hotel Heliconias.

La baignoire de fonctionnait pas, le petit dejeuner n est pas bon. Pas de riders dans la chambre L hotel est bruyant et vieillot Le prix est bien trop élevé pour le service

It’s a pretty good place to stay

Vue magnifique

Very nice, clean and all the staff were friendly and helpful, especially Louiz. He was wonderful. Grounds were beautiful with a lot of birds and flowers. Restaurant food wasn’t great but the staff was very good.

Beautiful views and grounds. Great location and very spacious. Our kids loved the loft space in the rooms and beds were comfortable. Staff was very friendly and helpful. On site restaurant was very good and breakfast included made an easy start to our days.

It was run down compared to other places we stayed. There was no heat/air conditioning and no way to open windows. It was just average.

Excellent location, close to downtown, friendly staff and clean room.

Staff was super friendly and the view was amazing! Short drive to Sante Elena where there are shops and restaurants.

Excelente servicio al cliente ! La habitación muy espaciosa !

Good hotel.

Gorgeous view of Monte Verde area

Limpio, habitación amplia para una familia de 4. Tranquilo. Linda vista. Bien ubicado. Buena atención. Gracias

Muy buen estado.

Be careful, they tried to ask for more money from us AT CHECKOUT. Terrible service and a really bad experience.

wonderfully situated. Very nice wooden work. Very good beds.

L’insonorisation était déficient. On entend les voisins, le vent.

very well cared. beautiful place. nice rooms.

We arrived late and were received with the same enthusiasm as the first customer of the day. Our rooms were clean and comfortable and the property was immaculate. Our breakfast was absolutely amazing! We loved the charm of the hotel and the staff was very accommodating. Close to everything as well.