工作人員不誠實，帳單錯誤經過反應還是硬辯。例如被告知的meal plan for價格最後被亂算，並且還多收一天。經過反應還說meal plan不能一天單買⋯⋯ 並且還竄改帳單細節。這樣價格住宿卻是這樣的管理水準，很失望！

Great area with nice room

Nanuku was a beautiful resort. All the staff was very friendly and helpful. Their amenities and activities were very nice and enjoyable. The only reason I give 4 stars instead of 5 is because of the food. My husband and I did not particularly like any of the food we had eaten. Everything had the same overall taste.. not sure if they use the same seasoning in each dish.. but the food we had in Fiji in a different resort the previous week was by far better with no comparison. I would say Nanuku’s kitchen cooking crew needs to be completely updated. Their menu items have potential, but the actual food flavor is memorably not satisfactory. Waitresses were very kind.

The resort itself is beaytiful! It is small enough to walk around or use the bicycles provided for free, but it feels like you have place to yourself as well, the way it is laid out. We stayed in an Ocean View Villa and felt like we were the only people there. The Villa was spectacular and neatly maintained by staff and housekeeping. There was a little problem with the number of ants in the Villa that were in the kitchen and bedroom areas. Additionally, we did have a rodent enter the room that had chewed a hole in the ceiling where the beam meets the wall. But staff were very quick to respond and seal the hole. But overalll, the Villa experience was wonderful as far as comfort and amenities. My wife has food allergies and the kitchen and wait staff were very considerate when taking her order and cooking the meals. The chef came out almost every meal to check what she wanted and made special meals for her that were not on the regular meny. They made an extraordinary effort to please her. The grounds and pool and beach areas were very clean and beautiful to look at. We will definitely stay there again when we return.

We loved our stay at Nanuku Resort. All the staff were friendly, helpful and professional. They made us feel welcome upon arrival.

It lived up to expectations and was probably the best resort we have ever stayed at. Didn't feel big or touristy, everything just worked, staff were great, kids were welcomed and taken care of.

Lovely property with a great personal touch. Staff knew names, and seemed genuinely interested in us and our trip!

We (2a 1 toddler) ended up having a wonderful time here and we would definitely consider going back. Staff were mostly excellent (Louise, Pita, Watson, Tina, Jay, Berny to name a few), though some communication and clarity was amiss. Food and activities are VERY expensive (we are from New Zealand so dollar to dollar is almost the same): Did a (wonderful...but not sure how the price is quite justified) longboat trip to a waterfall...$700, very average curry $90. The kids club and nanny service (included) was amazing and filled with little surprises. There weren't many dietary options for GF / Coeliac and breakfast was ordinary. Room very well appointed, spa pool was HOT (great!), right on the beach was really nice. Property is very well maintained and clean.

Deeply disappointing stay. We had high hopes, but the experience was far below any reasonable expectation. Our room was in terrible condition — the sink was clogged and eventually detached completely, the bathtub was broken, the door lock barely worked (took multiple tries to get in), and the floor was never cleaned once. When we reported this, we were told the sand was “falling from the ceiling.” We even saw a rat in our room — twice — and were told it was “just a lizard.” Unbelievable. The food was repetitive, tasteless, and made both of us sick. I got food poisoning from a salad two days before we left. There was an extra charge for basic things like room service, and a Coke cost $4.50. Air conditioning and the mosquito repellent device were turned off without warning, and no fumigator was provided — we had to go buy one ourselves. The resort itself feels neglected and outdated. Bicycles, snorkeling gear, life jackets, boats — everything looked old and barely functioning. Wi-Fi kept dropping, there were no evening activities, and even the childcare staff seemed indifferent and unengaged. A staff member at reception responded “just it?” when we listed serious room issues. That kind of attitude says it all. This was not a budget hotel, and yet the experience was worse than any low-cost stay we’ve ever had. It felt like no one cared — about the guests, the quality, or the basic standards of hospitality. We couldn’t wait to leave. Absolutely would not return or recommend.

I was immediately welcomed into the Nanuku Resort and felt like part of the family. The staff cannot do enough to make sure you enjoy your stay. Phenomenally beautiful rooms, wonderful food, views and so many activities to choose from.bathe guides are so awesome and will make sure you stay safe. I highly recommend this resort for anyone- families, couples or solo travelers like myself.

Our stay at Nanuku Resort was absolutely perfect. The staff were warm and attentive, making us feel truly at home. The villa was stunning with breathtaking ocean views, and the resort’s private beach felt like paradise. Every detail was thoughtful, from the delicious food to the exceptional service. A wonderful place for families, we can’t wait to return!

Everything was top notch

The food is amazing and the staff is amazing

The staff was attentive, genuine, and showed great attention to detail. Being that there aren't a lot of guest rooms, the experience was more intimate.

Extraordinary location and superb staff. Beautiful all around.

This resort is beautiful and the staff are really friendly and the room was really pretty and spacious but unfortunately there was limited dining and limited items for breakfast and dinner which kind of make it less attractive for the price when say comparing to other resorts in denerau.

Staff and facilities were excellent…the GM (sorry I forget his name) and his team really went out of their way to make us feel welcome. The location is a bit of a haul from the airport but if you want to get away from it all it is perfect. We didn’t do much of the activities but a lot of people we talked to did and said they were great. We didn’t have kids with us but if you are parents with younger kids it is obvious the staff really enjoys engaging with the kids and oversee them outstandingly. The food was a bit of hit and miss but I understand they are planning some upgrades in the near future. If you want to get away from it all I highly recommend it and splurge on a beachfront room…212 was magnificent

incredible.

Beautiful spot and gorgeous villas. Staff are warm and friendly. Service is almost there but we often had to ask for things a couple of times before we got them. Overall, awesome stay.

On arrival the staff was very welcoming. I felt very at home in their community. Everyone their was very polite, accommodating, helpful, considerate and a pleasure to interact with. The Villa I stayed in was very large, had beautiful views of the ocean and my own private pool.I had 2 wonderful massages at the spa. Enjoyed breakfast everyday and was sad when it was time to leave. I highly recommend this resort when in Fiji!