睡床真是很舒服，睡得極甜！游泳池的按摩池是暖水，感覺很舒服！

Extrem freundliches und kompetentes Personal!

Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome.

Sessiz kaliteli mekan hizmet çok güzeldi teşekkürler

Amazing place, very convenient.

Very nice hotel with excellent staff! The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ).

Quiet

If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo!

Herşey için teşekkürler

Simply the best option there.

الموقع ممتاز على بعد امتار من مول Esentai وستار بكس وهناك كافيهات ومطاعم راقية وممتازة والغرف نظيفة جدا والطاقم معاملتهم ممتازة وشرحين والكل يحاول يساعد

A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.

Nice hotel. Most rooms are with an incredible view. Breakfast was varied.

inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day. Concierge gave us wrong information on several occasions, room cleaning needed reminding.

The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.

It was an excellent experience. From the services to the food and the views.

We were definitely disappointed about this property. There is NO 5 stars hotel, especially The Ritz-Carlton!

Die Aussicht im Hotel ist grandios! Alles ist im sehr gutem Zustand.

Amazing!! Will be back!

Great Hotel. Awesome location and service.