Value for money. Great for my Seaview apartment with good view for every day sunrise n sunset.

Beautiful view, Nice Apartment, Friendly Staff, and Great Location

地點很棒，離市中心不遠又不吵雜，離碼頭也很近，室內空間很舒適，還有漂亮的海景，我們度過愉快的五個夜晚

酒店式公寓，位置、设施尚可，自助check in 需自己保持房间整洁、嗯，除了没有任何服务其他都还可以。

很好的住宿体验 房间不错 海景不错 位置不错 人热情 有cd听 唯一可能需要改进的是没有中文电视频道

We choose Deluxe Apartment, 3bedrooms, seaview for 6 ppl living in this hotel for 3 days. Nice service, beautiful seaview, clean, quiet, large area. We especially thank for David, manager of Jack & Newell. He is very kind, funny and helpful. He gives us our unforgettable trip in Cairns who provide good suggestion and arrangement before we arrive the hotel. The hotel has a good location to access the pier and fishing. If you want to cook in the hotel, this is the exactly what you want. There is 2 bathroom and 1 toilet which is enough for 6 ppl. Choose the seaview room you must enjoy this holiday.

很棒的陽台面對港口景色～

因为已经过了国庆假期，酒店老板免费给升级了高层的景观房，实在太让我们惊喜了，面朝大海的大阳台景观无敌，正巧一天晚上是红月亮和月食，一边看着美景一边喝着澳洲红酒享用海景大餐，真是太美妙了！酒店的地理位置和设施也非常好，我们订的是三卧室套，价格非常的划算！

We had a truly wonderful stay at this hotel in Cairns and couldn’t be happier with our experience. The location is absolutely perfect—right in the heart of Cairns, yet still peaceful and quiet. Everything you need is within easy walking distance: the beach, restaurants, cafés, and shops are all just about 200 metres away, which made getting around effortless, especially as a family. The hotel itself was exceptionally clean and very well maintained. From the rooms to the common areas, everything felt fresh, comfortable, and thoughtfully cared for. We also felt very safe throughout our stay, which is incredibly important when travelling with family. What really sets this place apart, though, is the people. It’s family owned, and you can genuinely feel it in the way the owners and staff treat their guests. The hospitality was sincere, warm, and welcoming—not forced or scripted. They went out of their way to make us feel at home, always happy to help, give local tips, or simply have a friendly chat. It was a fantastic family stay, and we created great memories here. If you’re looking for a clean, safe, centrally located hotel with heart and outstanding hospitality, this place is a gem. We would absolutely stay here again and highly recommend it to anyone visiting Cairns.

景色も最高

客室は清潔でした。 キッチンも広く、洗濯機、乾燥機も完備されていたので子供と泊まるにはとても良かったです。 12月に滞在しましたが、雨季で雨がよく降ったので雨具は用意しておくといいです。ホテルにはありません。

完璧

客室は清潔でした ベランダが広いので　デイベットとかソファーが設置されていれば　なお良かった

Great room, fantastic view, central to Cairns CBD/esplanade Friendly, accommodating staff and management

Spacious room!

チェックインを早めてくれたり、丁寧なコミュニケーションが素敵でした。部屋も広く、とても綺麗で、満足でした。

Staff were lovely. Apartment was clean spacious & had everything we needed.

Beautifully clean Friendly lady at the front desk View - amazing Bed's- comfortable Lots and lots of room Pool - beautiful Loved every minute if our stay at Jack and Newell

三泊しましたが立地、ロケーション共に最高の施設です。様々な設備が整っており快適に生活出来ます。近くにはスーパーもあり自炊も楽しめます。ケアンズ の拠点をここにして良かったと思える場所です。残念だった点はリビングの照明が一カ所点かなかったこと、部屋の洗濯機を利用したら汚れが付いてしまったこと(ドラムが掃除されてなかったみたい)位。 アパートメントだから仕方ないかな、汚れが付いたタオルは直ぐに交換してくれました

We got the 3bdrm, 3ba unit. Location was so convenient to walk everywhere we needed to go like: close to the daily night market, the pick up location of both Kuranda rail tour and Great Barrier Reef tours, Esplanade lagoon, great food (all under 10mins). So we didn’t need a car. Apt was clean and over all looked newer esp kitchen appliances, dishes and cooking utensils.