Very nice staff Very beautiful hotel Very spacious room Very good memories

酒店位置很好, 鄰近市中心, 食和玩都很方便

浴室很漂亮，不過全透明無窗簾，若兩人同住，洗澡時，看的到在洗澡的人。

服務品質好，房間設施貼心，很舒適。

Excellent location, first class service and infrastructure

Love all the details.

我们全家旅行 孩子老人都喜欢 我提前两个多月订的酒店 可是发现并不便宜，即便提前三天预定的酒店也比我的便宜

酒店各方面都另客人滿意

what spoils it all is that a standard room with a ;city' view looks out to a cemetery right next to the hotel.... I guess nothing can be done about it Also, the hotel is outrageously expensive.

服務好 環境棒 交通便利

The best location Hotel in Kyoto

The Best Hotel in Kyoto.

好符合京都這城市的風貌.古色古香,與都會區香港、東京、紐約的風格完全不同，使這趟祣行留下最深刻美好的回憶。

和我们预期的不太一样，酒店的风格是现代日式，而不是一般的欧式装潢与家具。我们一家非常喜欢。每一位工作人员都非常有礼貌及乐意服务。房间很大，设计也很别致，热水壶有两种，一个是咖啡的，另一个是茶的，还特别有日式茶具。酒店的泳池非常漂亮，也没有什么人使用，若是忘了带泳衣，还可以免费租借。饭店处于安静河边，但是走路去闹区却也不远。

Although we loved many aspects of this hotel, we were disappointed in the bedroom itself, which we found to be inadequate for two people. Firstly, the clothing storage space was grossly inadequate for two guests (largely because the coffee-maker / mini-bar occupied a disproportionate amount of space); secondly, we found that the bathroom affords an unusually scant degree of privacy. Furthermore, the only two English-language TV stations (CNN and BBC) kept switching to being dubbed in Japanese, and the front desk was not entirely helpful in resolving the situation.

Exceptional stay. Nothing short of the standards I expect of a Ritz Carlton property in Japan.

Though this 5 star hotel is pricy. It was worth it.! Beautiful hotel and property and all the staff extremely helpful and accommodating. Ive been spoiled. Made my visit to Japan more pleasant. Its also perfectly located on river. A great experience for my husband and I. Will cone back.

Rooms a bit small, but the hotel and staff are wonderfull.

Excellent superb service by every single member of the staff . This particular ritz Carlton should be recategorized as a 7 star hotel (if there is not such a rating , one should be started) instead of 5 star. This property deserves all the praise and then some - especially their staff and service.

Still not sure how they did it, but it exceeded every expectation I had. It was the best experience I have had at a hotel.