综合评分和评论 Villa del Palmar Cancun All Inclusive Beach Resort & Spa

We arrived excited to start our vacation, but the first thing we encountered was a wait of over six hours to get our room. When they finally assigned it to us, it was still being cleaned, so we had to wait outside with our two children. Rooms and cleanliness Once ready, the rooms were spacious, comfortable, and generally very clean. Amenities were fine and the beds were comfortable. Food and drinks The all-inclusive isn’t really all-inclusive: food options are limited and the buffet is only available for breakfast. There’s no buffet for lunch or dinner, and you have to sign a receipt for every item you consume, which slows everything down. At the steakhouse bar, we encountered some staff who were openly rude, which took away from the experience. Beach and activities The beach is beautiful, but there’s a lot of seaweed and rocky areas, so it’s best to bring water shoes. Daytime activities and nighttime entertainment are quite limited—if you’re looking for constant animation, this is not the place. The best part The Legend restaurant was a highlight: delicious food, excellent service, and a genuinely friendly team. Big thanks to Jorge and the manager for their outstanding attention. Conclusion If you prioritize a clean and comfortable room, the hotel delivers. However, be prepared for long waits, limited food options, and a lack of entertainment. The Legend restaurant and its team are the real strong point, but there’s definitely room for improvement.

I thought the service was excellent! By the pool waiters were there to get you anything you could want. The accomodations were also excellent. We stayed in the 2 bedroom with 5 of us and it was more than enough space. The balconies were huge and a great spot to unwind. The food at the buffet was top.notch and each night had a different theme. The food was of the highest quality. If I had to be a bit critical, I wished there would have been a bit more activity wise for the kids. The pools were great but that got a bit repetitive for our kids. The giant inflatable was not quite the same as what was advertised. Maybe invest in some more life jackets that are kids sized. As mentioned before the food was top notch but a few more options wouldn't have hurt. Also room service was ok but often super backed up. All in all a great laid back vibe. Would go back with adults but might look for something a bit more kid centric if I were bringing the family again

Property was beautiful, rooms were always clean twice a day, pools were great, family friendly and the food options were delicious for an all inclusive resort. Would definitely go back.

The food was excellent with so many delicious options at every meal — even our picky kids found things they loved. We especially enjoyed the themed dinners and the 24-hour snack bar. The pools were clean and fun, and the beach was absolutely stunning. There were plenty of activities for both adults and kids, from water aerobics and beach volleyball to kids’ club games and nightly shows. Our room was spacious, quiet, and had a beautiful view. Housekeeping did a great job every day.

Amazing Family Vacation – Exceeded All Expectations!

Amazing place, we will be back!

Amazing stay! Beautiful room, warm and friendly staff who go above and beyond and incredible surroundings! We will be back soon!

Wonderful experience can’t wait to visit again

My family and I have been to Mexico several times. This is by far our favorite. The resort has so much to offer. Their steakhouse and Italian restaurant are the best. The staff, the food, the quality, and so forth are the best. The pool areas are impeccably attended by the staff. The safety is noticed with how closed everything is relatively to the villas. We did make reservations for the spa, however, everyone we saw coming back from it was satisfied. No complains at all.

It was an amazing experience, service, amenities, truly beautiful

Beautiful resort and amazing food.

Very nice location..Staff is amazing. Very attentive to help you any kind of way possible. All restaurants are amazing including their buffet and breakfast. My kids loved it so much that we are going again to stay there and do different excursions. Starbucks is on property as well. Also outdoor activity agency is there to setup outdoor activities and they pick and drop off at resort. All inclusive option we did was great to have room service and full kitchen in room. Over all, very pleasant and great stay resort. It made a memorable experience for our family.

Wonderful staff and excellent amenities.

Great

Absolutely wonderful

I wish the beach is more accessible

Room was excellent, food options were diverse and very good for all-inclusive. Staff was very friendly. Views were amazing. Kids really enjoyed the water float. Older kids really appreciated having the gym. Jose was very understanding when my husband and I both thought we each settled our drink/food bill at the pool which I later came down and settled. The all inlclusive options were quite impressive with very few items excluded as premium. My son loved the smoothie menu at the breakfast buffet, which was also very impressive in selection and quality.

Beautiful

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Amazing resort! Highly recommend it. The food and service was great!