Reception just like can’t speak english very well so maybe that why every time we asking them about anything (event about there hotel) they showing that we are bothering them. We all asking just because they not introduce anything about about the room and the hotel when we check-in. Also when we get to the room, we found out that still have a jacket of some one in our room. The hot-cold water not always available, also when it is available, we can’t control the temp.