While on our long journey, this was one of our favorite stays. The room was clean and inviting with comforting features such as a Nespresso machine for an afternoon refresher. Upon arrival, our AC unit seemed a bit sluggish, so we told the front desk and when we returned, it had been addressed and our room was cool. Outstanding customer service! The staff was always willing to share their knowledge of the best places to eat in Vancouver, how to best to get to the Suspension Bridge, and always ready with a smile. The orange and lemon slushie machine in the lobby was a big plus after walking in the heat all day. Overall, an excellent stay!!