到瑞华酒店有礼宾在门口为我开车门帮我拿行李，前台的同事办理入住也很理想，准备退房时在电梯间看到了瑞华天使Lydia在向我问好，笑容自信大方，我要去前台拿停车券，她主动帮我照看了行李，非常热心友好，我问她武汉有哪些好玩的地方，她也都帮我解答，不是特别清楚的地方还专门去问询同事只为给我完美的答案！服务真的很尽职尽责！

万达瑞华酒店非常棒，之前不了解，只订了一晚，住过之后，印象非常深刻：首先酒店硬件设施一流，大堂、公共区域、房间都非常大气、漂亮、摩登。房间空间非常宽敞。房间内，从洗漱用品、拖鞋到酒店提供的免费挪威进口芙丝矿泉水都非常棒，浴室浴缸前有电视机，虽然我并不看，但感觉细节一流。特别是相比价格，绝对是物超所值。因为之前计划到武汉过早，没有订早餐。抵达当晚到对面5分钟步行路程的楚风汉街吃了晚餐，很方便。以后再到武汉，万达瑞华酒店一定是首选，没有之一。

It is an overall pleasant stay with smiling staffs around

非常满意，服务很好，酒店装修豪华，大堂很漂亮，十分吸引人

十分豪華的酒店. 設施保養在中國國內2線城市是難得的高質素. 服務令人十分滿意. 由前檯,HOUSE KEEPING到酒吧服務員的十分專業.

地點非常方便，設施新，房間清潔，很滿意的經歷

很不错

客房/酒店整潔度 好 服務質素 好 酒店設施 未有使用,不評論 酒店位置 可以

Easy to transportation

Great location to most transportation services. Friendly staffs and supportive. Highly recommended.

WORST five star hotel ever (I’ve never left a negative review and have to leave one for this hotel) Dirty room( hair on the toilet, dust on lamps, squeaky shower), terrible service(no cancellations, no room change), and absolute UNSAFE. Super noisy(you can hear the entire streets honking day and night) First night at 2am, someone tried to push our door open. Second night around 3:30am someone knocked and tried again. My mom and I were terrified and couldn’t sleep. This hotel is not clean, not quiet and definitely NOT SAFE. Women and families with kids please avoid at all costs. 史上最差五星级酒店（我从来都没写过差评，但这个实在太差了！） 房间又脏又吵：马桶上有头发，灯上都是灰，淋浴一开吱吱响。想退房不给退，想换房说已经是最安静的。大马路上的喇叭早上晚上都听得一清二楚。 更离谱的是安全问题！第一晚凌晨两点有人多次推门，第二晚三点半又有人敲门+推门！半夜被吓醒，根本不敢睡。作为女生我从来没住过这么恐怖的五星级酒店。带孩子的家庭，单独女性千万别来！

チェックインとチェックアウトの際のフロントスタッフの対応が冷たかった。予約の前日か当日のメール案内が全くなかった。

To be fair, it's a great hotel. I especially enjoyed the massage chair they equiped. The only little disappointment I got is I was told the room was upgraded but wasn't able to find any difference.

Central and high quality amenities.

One of the best hotels in Wuhan, great facility and service. East lake view from room window is amazing. Highly recommended.

They have massage machine in the room！！！！ Close to the lake and provincal museum. Metro down the stair.

너무 훌륭한 6성급 호텔잌다 다른 최고급 호텔과 비교해도 전혀 손색이 없음. 화려하고 편안하며 고급짐.

Very convenient location and many dining choices.

喝醉酒，倒在电梯间里，是服务生把我用轮椅送回房间的。

The room is all full of golden stuff but too shining to make you feel comfortable. The massage chair is very unique and helped me relax my muscles. I kind of wish all the hotel rooms provide that facility. The breakfast in the cafeteria was mediocre and food in the restaurant was above average. There are not many good dining places downstairs unless you take a taxi. Neither the front desk nor the concierge could give clear information about how to find the underpass, which was really close but hidden when we found out incidentally by ourselves. They could easily take us down there in a minute but they chose not to. Not good service. Something I learned from staying at this hotel： the extravagant affluent designs and settings does not really guarantee a quality service.