Muy buen servicio, muchas gracias!

Clean room and staff

Muy tranquilo y limpio.

no lo use

Buena ubicación Mucho ruido.

Las habitaciones muy frescas, limpias, la alberca muy buena

Buen servicio y atención

Closer to a cautionary tale than a hotel stay The pictures online must have been taken in an alternate universe, because what we walked into was more ‘roadside motel’ than the promised tropical escape. We booked it hoping for convenience near the new Tren Maya station—but there was nothing convenient about it, unless you count the quick access to a pharmacy the next morning after the food gave me 24 hours of Montezuma’s Revenge. The staff tried, and that’s the only star I can give. But if you’re picturing a charming Palenque stay to start your adventure—think again. Unless your adventure includes testing your digestive system’s resilience

Excelente servicio

Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica

Muy segura y tranquila

Muy buen servicio del personal

UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL

Lugar increíble

Excelente hotel y cerca del tren maya

Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.

Clean and quiet

La comida del restaurante en el hotel es bastante buena

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

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