El personal a nuestra llegada fue poco cortés e hicieron el proceso de check-in fue muy tardado.
Te hacen regresar a lobby todos los días por los tickets para el desayuno.
Solo nos quisieron dar una tarjeta llave y no 2 como pedíamos por comodidad de movimiento.
Tienes una tarja en la habitación pero 0 amedidades ( tienes cafetera pero nada de café mínimo de esos de bolsita bueno ni siquiera una cucharita.
No hay elevador , nos tocó 3 er piso, llovió por la mañana y todo el pasillo estaba lleno de agua lo que lo hacía muy peligroso ya que estaba resbaloso.
Al hacer check out el personal fue más profesional pero 0 amabilidad.
En definitivo No regresaríamos a este establecimiento.
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ELVIS DAMIAN
10.0
/10
评论于 16几周前
Expedia Group verified review
Todo bien
MONICA
休闲 家庭
6.0
/10
评论于 17几周前
Expedia Group verified review
En general la propiedad bien, pero las almohadas parecían cojines de 40 x 40 y dormimos Fatal
Nicole
商业
10.0
/10
评论于 17几周前
Hotels.com verified review
Lovely complex with nice pool, clean rooms and comfortable beds. I really like the kitchenette option and will definitely stay again!
miguel
10.0
/10
评论于 18几周前
Hotels.com verified review
Muy agradable, mi estancia
El personal, muy atento, la limpieza de las habitaciones, muy buena
Disfrutamos de la alberca durante las mañanas
Carmen
休闲 双人入住
10.0
/10
评论于 20几周前
Expedia Group verified review
To be honest....very convinience and walking distance to restaurants a d supermarket.
OMAR ALEJANDRO
商业
10.0
/10
评论于 20几周前
Expedia Group verified review
muy buena atencion
Pablo
休闲 家庭
6.0
/10
评论于 21几周前
Expedia Group verified review
La verdad la unica queja es que la habitacion no estaba limpia como debe estar ... habia arañas en el techo , esquinas, etc ... polvo ...
Yadira
休闲 双人入住
10.0
/10
评论于 21几周前
Expedia Group verified review
Habitación amplia y limpia, desayuno bufet está bien pero puede mejorar el sabor
Cora
休闲 双人入住
2.0
/10
评论于 21几周前
Expedia Group verified review
We booked a room with kitchen and refrigerator. We were given room 508 which only had a mini fridge. We could hardly fit a few bottles of water. The space for the full size fridge was empty just vacant space. The kitchen had nothing! No plates no utensils no glasses. We had to beg for two plates two forks and and two cereal bowls and had to buy knives and a frying pan from Walmart. The towels were so dirty , again I had to go buy from Walmart. Big mistake to choose this place. The only one that ever smiled was the cleaning lady every one else hardly showed any interest or cared. The so called breakfast is awful except for the coffee. Same overcooked scrambled eggs served cold, a bowl of granola with 3-4 tablespoons in it. There is massive construction and noise and dust a few meters away from the pool. Never had such a bad experience and we come to Baja a lot.
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Anthony
10.0
/10
评论于 21几周前
Expedia Group verified review
Beautiful, well cared for property. 1 mystery - the kitchenette did not have a single utensil. The only dishes were 2 coffee mugs.
Estrella
休闲 双人入住
10.0
/10
评论于 21几周前
Expedia Group verified review
Excelente atención, servicios y limpieza.
Todo muy bien.
Samanta Méndez
休闲 家庭
10.0
/10
评论于 23几周前
Expedia Group verified review
Muy amena la estancia, amable personal, muy recomendable
Robert
休闲 双人入住
10.0
/10
评论于 24几周前
Expedia Group verified review
Nice breakfast.
Great location.
Comfy, modern, moderately priced.
Alberto
商业
10.0
/10
评论于 24几周前
Expedia Group verified review
Excelente ubicación
Anthony
休闲 双人入住
10.0
/10
评论于 24几周前
Expedia Group verified review
This property was perfect for us as we love to walk around the local shops. Close enough to groceries as well. Front desk staff are also wonderful and friendly.
JOSE ROBERTO MEJIA
休闲 好友同行
8.0
/10
评论于 24几周前
Expedia Group verified review
In general terms the hotel is nice, fulfills needs and has a good location.
Front desk are young and needs training to learn and understand how to treat, deal and offer solutions in a professional and respectful way with costumers.
Cleaning ladies made the difference. Always helpful and doing her job great.
Restaurant offers a good quality and abundant breakfast. Every dish was tasty and well executed.
Rooms could be better if furnitures are renewed soon.
The hinge of our window was broken so we didn’t tried to open it a second time.
Flat screen has good size and it’s a recent model. Good conectivity.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia