Sound proofing needs improvement. Sheets are with some stains. Hot water is not available at certain time of a day ( usually between 7 p.m. to 3 p.m ). Very friendly staff.

Not good service. Room picture shown in app is not actually picture of rooms.

it was really cold and there was no hot water or internet, as promised. the food in the restaurant was really bad and I waited 40min in an empty restaurant to receive it

The water was cold and the internet did not work, the two most important things to me. Here, especially, as it was very cold. So I couldn't bathe at all. Also the restaurant service was incredibly slow (I waited 40min for my meal in an entirely empty restaurant) and the food wasn't good

Service: the junior front desk staff were courteous but their general manager/ front office manager is a mercurial hothead utterly unsuited for the hospitality business. He was rude and uncouth. Room: the beds are basic. The room has no soft lighting. No bedside reading lamps. A bunch of tube lights that light up the room like it's an interrogation cell in Guantanamo. Bathroom: the floors are slippery; no cordoned off shower area -- take a shower and the whole bathroom is a wet slippery mess. The bathmat was dirty. The towels they gave us were hardly absorbent and buried us in lint. Took me 15 extra minutes to get rid of the lint. There was no hair dryer or any of the basic amenities one would expect from a hotel that charges $40 a night. Food: Unpalatable. The hotel has a bizarre layout. Getting to your room from the elevator is like getting through a crystal maze.