All staff were super nice and helpful. We felt very comfortable to stay there.

這家精品飯店相當乾淨舒適且飯店人員很親切，英文流利，有家的感覺！重點是早餐好吃，預定的晚餐料理水準也相當好！雖是精品飯店但該有的設備都有，例如健身房、小游泳池、SPA、圖書館都有，這晚過的充實且舒服，有機會再訪馬略卡島會選擇這間飯店！

There is only 1 excellent staff called Sasu, I would have changed to Sant Francesc hotel middle of my trip if it was not for him. All other staffs have no clue for anything in Mallorca. Wasted 30 mins driving around with hotel staff searching for their hotel parking. Very very slow service. Didn't change bedsheet until we requested for it. Didn't refill our bathroom amenities / mini bar. Only 1 staff at reception, waited for 20 mins for her to assist with a local enquiry and at the end I had to leave and catch my flight and she still had no time for it. Poor value for money.

Personalized care via What’s App was very helpfuk

We stayed for 3 nights and enjoyed our stay overall. Beautiful boutique hotel in a great location, quiet and safe, walkable to many restaurants and shops nearby. Room was nice and comfortable with good size washroom. Only complaint was the design of shower door caused water to always seep onto the floor but otherwise ok. Staff were very friendly and very helpful with restaurant recommendations.

Trevligt o proffsigt! Så bra restaurang o trevlig personal.

Very lovely

The hotel was beautifully renovated in the old part of Palma within a short stroll to its many shops cafes and restaurants. The hotel staff and the service they offer are a real credit to the hotel, nothing was too much trouble. Our rooms were spotlessly clean. The spa and rooftop pool and terrace were a wonderful addition too. We wouldn’t hesitate to return again. Thank you!

Located on the best part of Palma. Will return.

とても素晴らしいホテルでした。

スタッフの皆様がとても優しく、良くして頂き本当に素敵なホテルでした！ ホテルもすごくおしゃれで綺麗でした！ ありがとうございました！

The hotel was exceptional! Loved every aspect of our stay; rooms were gorgeous and the rooftop pool was the perfect place to relax after sight seeing, breakfast was amazing, staff were all extremely helpful and professional and location in the old town was perfect. Highly recommended!

Nice hotel in good location. Enjoyed our stay there. Staff was welcoming and friendly

Lovely rooftop pool. Room was adequate but slightly underwhelming - I'd chosen it to celebrate a special birthday. Overall clean and quiet and comfortable bed. Hotel is located centrally to Palma old town, lots of shops and cafes and restaurants nearby

A Truly Memorable Stay at Posada Terra Santa From the moment we arrived at Posada Terra Santa, the experience was nothing short of exceptional. Tucked away in the charming heart of Palma’s Old Town, this boutique hotel is a hidden gem surrounded by quaint shops, fantastic restaurants, and just a short stroll from the stunning cathedral. The staff were outstanding—warm, attentive, and genuinely committed to making our stay special. They went out of their way at every opportunity, adding personal touches that made us feel truly welcomed. One of the highlights was arriving to find a chilled bottle of cava waiting for us in our room—a thoughtful and unexpected surprise that set the tone for the rest of our visit. The hotel itself is a beautiful blend of historic charm and modern comfort. Every detail, from the décor to the amenities, reflected a high standard of care and design. We left feeling relaxed, appreciated, and already planning our return. Posada Terra Santa is more than just a place to stay—it’s an experience, and one we can’t wait to repeat

Fabulous hotel and great location

Nossa estadia foi excelente. Equipe do hotel perfeita. Acomodações tambem

Muy buena atencion del personal La puerta de la ducha no ajustaba bien y se salia gran cantidad de agua para afuera

Every detail has been thought of - gorgeous l’occitane toiletries in the room, towels by the pool, welcome drink on arrival. Staff couldn’t be more helpful. Amazing location. Would love to come back.

I had an incredible stay at Posada Terra Santa – this hotel truly exceeded all expectations. From the moment I arrived, I was struck by how beautiful and immaculately clean everything was. The design blends historic charm with modern elegance, creating a peaceful and luxurious atmosphere throughout the property. What really made the stay unforgettable, though, was the genuinely warm and friendly staff. Everyone I encountered went out of their way to make me feel welcome, and I have to give a special mention to Ania, who was absolutely amazing. She not only helped me get a wonderful upgrade to my room, but also took the time to offer some fantastic local recommendations around Palma that made my trip even more special. Her kindness and attention to detail truly stood out and made a huge difference in my experience.