Absolutely horrible, the room has strong smell of cigarettes like people having a huge smoking party in it. I stayed 3 nights with windows open and sprayed air fresh lots of times, still can’t get rid of the smell. Even I hang my washed underwear in the bathroom and my underwear smells like cigarettes. The soap stand was dirty also. Full of dust. Location is perfect tho, and the receptionist was nice. But the room, NAH!!

Great location

The room would be nicer with a minifridge.

Es nuestra segunda visita y vamos a volver…

Great place, walking distances in the downtown area.

Väldigt trevligt område, fint men lite skruttigt

Carolina at from desk was amazing

It was on the fifth floor, but it does have an elevator. The room is small but adequate. Perfect for a short stay while in transit.

Habitación pequeñísima e incómoda. El resto normal.precio muy caro en relación.

Jamás estuve en una habitación tan pequeña.

Muy limpio y seguro con buena ubicacion para desplazarse nada negativo que decir, espero volver

Great location. For Canadians, two Tim Hortons within a 5 minute walk. ☺️ For those able to walk a mile no problem, most sites within walking distance. The immediate neighbourhood is safe, great for walking, and loaded with places to eat, drink or grab groceries. Take advantage of the free Prado and Reina Sofia (Guernica) hours in an otherwise expensive and busy capital. Hotel was good, staff friendly/helpful; beautiful patio for chilling and planning. As a quibble, I simply don't understand shower stalls without grab bars; I don't know whether this was just my room or all of them, but it makes me nervous.

Quiet and wonderful rooftop views.

Excelente atencion, limpieza, la amabilidad del personal, la rapidez para solucionar algun, la calidad del producto, etc.

Perfecta para Madrid

Perfecta

Buena ubicación y amabilidad del personal

Impeccable location and experience, the staff goes above and beyond, and the terrace is the cherry on top…. Oh yea shopping galore a steps away to the Gran Via! Will definitely be back!

Las chicas de recepción muy amables las 2

Falta controlar la temperatura de la habitación, ya que es centralizada y en algún momento la temperatura no era del todo confortable.