very good service

好是好就是有點舊了，早餐是非常不錯的，但是就價格來說還是偏貴

普通服务员对客人的服务意识欠佳

整體來說真的不是五星飯店服務水準，可能是淡季，職員非常少，，入住感覺真的不好，員工服務不專業，我曾入住過曼谷、台灣、北京、香格里拉酒店，拉薩這間是我不喜歡的

空間大，景觀好，員工有禮，整潔安靜。房間太悶，空氣不流通，要通知員工開窗，但開窗後卻很冷。房間有加濕器。

香格里拉酒店集团的酒店，其品质要求比较均衡，虽然拉萨的香格里拉酒店也属于不错，但是还有进步的空间。

The environment is really comfortable

真正五星級酒店的服務

大堂接待員十分友善，還替我們upgrade了房間，還幫了我們叫車。2樓的咖啡廳有小吃和沙拉，休閑很不錯，還有24小時的氧氣室，晚上有高山反應睡不著也不怕。

Convenient location, nice facilities and friendly staff.

位置很好，房间可以看到布拉达宫，满月下，神圣又美丽

酒店整体符合五星级标准，自助餐在西藏这地方已经算不错了，酒店客人还有折扣。去的时候酒店门口封路，到达的时候只好自己拖着大箱子走进去，好在离开的时候有车送到大路路口，可以步行到罗布林卡和布达拉宫，有的房间可以看到布达拉宫

房间整洁舒适，来拉萨好的选择。

the room is spacious, but the setup is a bit weird. they line up 2 couch along the windows but does not offer a office chair and a office desk that allows one to do some work with my notebook. I had to move a big wooden box they lined in front of one of the beds as a chair for me to do some simple work on my notebook. I guess the hotel is trying to tailor to local chineses, thus the mattress is quite firm. they have a moisternizer next to the bed, but there is no instruction as to how to refill and i also noticed the water container is not regularly cleaned (can see some brown stains in the water container). I cannot appreciate why the hotel put that next to the bed as it can be quite noisy at night. The toilet is also spacious, but does not have a bathtub. the window is all locked and the room temp at night is quite high, my daughter has to remove the feather quilt and just use the quilt cover for the night. i dined in ShangPalace during my whole stay in the hotel. Dylan, the manager is a very nice guy to talk to. The food is very delicious and well prepared. Even deserts is prepared on the spot. I used the spa twice. Really relaxing, but the pool is closed for maintenance. The gym is well equiped but I dare not use it, worry that lack of oxygen during exercise. Finally, I found the oxygen bar is really good for me to recoup some rest as i could not really sleep at night.

早餐太貴，￥199位未連稅

Hermosa Vista del Palacio de Potala, lindas instalaciones , muy buen servicio

Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.

Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.

Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.

Vacation