I feel grateful about staff nice and patient customer services attitude. Thank you.

The hotel is in a good location, close to the city center. The cleanliness of our room was really poor. Quilts and beds are not very clean, bathroom shared cleaning needs to be strengthened

只能說一分錢 一分貨 不算很貴地點也不錯 就像一般背包客棧要共用浴室 只是住宿人真的極度多，人多非常亂 晚上也比較吵，對了沒有電梯需要自己搬行李上去～ 晚餐不用期待太多畢竟是免費的如果可以還是自己煮（有廚房）或是出去外面吃吧，因為算是很可怕(對於我自己而言 早餐也極度簡易那種不過是免費的也不強求了

房間很小，但所在位置很方便。

浴室乾淨 很熱鬧的backpacker 早餐，晚餐都不錯^_^

房間很乾淨，但有點悶熱，因為沒有紗窗所以沒開窗，樓層衛浴頗多，大概三間房間有一間衛浴，飯店地理位置很好

除了吵其他都很好，最棒的就是地理位置了，极其方便！

Perfect for a work trip! Lovely staff and facilities

The room was spotless, the staff and housekeeping were very friendly and respectful. Farin, Jane, Nazeem, and Yanik stood out as highly professional and I appreciated that very much. I enjoyed my stay just the way it was.

Great staff and very clean facilities. The only downside was the uncomfortable pillows (worst ones I've ever had actually) - they were very hard and thick, and I just slept with my head directly on the mattress instead. It would be good if the hostel considered changing them out in the future.

Really love the night shift gal at the desk! She made my stay! For a hostile this is a really nice place, my only complaints are the beds are very uncomfortable and there’s no milk for tea or coffee in the morning.

They I believe change the room it looks similar to shown one but not exact I believe. I haven’t try their food because not able to find anyone taking order and tea service is bad too. Overall because of hotel stay my trip goes average .

The room was not meant for human stay. The room 14 at this hostel was disgusting Smelled like it has not been cleaned in years? Potatoea and other food were left on the floor. No ventilation and I felt like puking the entire night due to the horrendous smell. I could complain to health canada abd this is wrong my furst stay with Hotelscom is the worst experience

Hygeine is an issue, especially in the common areas. The lack of an elevator is also a problem.

Terrible situation

Great lace for 1 nt stay... room was comfortable. Breakfast was decent. 1 Towel in room + soap / shampoo in bathroom would be great. FD lady during c/i and the other staff during c/o was very helpful.

Ok for cheap last minute overnight stay and friendly staff on arrival. The whole building stinks absolutely awful like toilets and stale piss. The bed in private room was very uncomfortable and flat hard pillow. You have to pay for towels and there’s no other way to dry your hands in bathroom without paying for a towel. Downstairs area and Kitchen and dining area is very dark. Free breakfast provided but no fresh milk for coffee - only powdered.

Dirty and stinky.

Such a great hostel. Best food and considerations for guests. Big lockers. Streets outside though there are homeless felt ok for me to wander any time of day or night.

Great value for a small room close to downtown. Super clean and well kept. The free breakfast was a very nice touch with yogurt, fruit, and eggs on top of the typical breads offered.