We had to go through 4 rooms before we got an acceptable one. One room had a broken air-conditioned, in the other it was no safe box, in third safe box wasn't working. In addition, All safe boxes were attached to the floor and we had to kneel deeply to a floor in order to see keyboard: when your are over 66 it is not very comfortable. The last room had bed bugs, but we discovered it during a night and we suspect that the other rooms had them too. This hotel is positioning itself as 4-star, but I can give it at best 2.5 stars. On a positive side - all personnel was very nice and supportive and hotel's location was good too.