Don't arrive at night, maze to get in. Nothing's marked easily. They don't make it apparent there is shared bathroom like a hostel. If you want to change rooms, good luck using your debit or visa card (no tap, then they double charged my debit card). No TVs in the rooms which are the size of closets. Stench all down the hallway, where the walls are super thin and people like to hang out in the halls all night to talk. When issues arise, I was told nothing could happen until tomorrow. Parking lot is not secure. Window AC units if your lucky to get an AC room. Have a nice view of my car..... A cheap motel would 1000x better then this place. Never left a bad review before but what an awful experience for a hotel which looked so great....online. I was in town for business, finally had a night away from the kids and then yeah what an absolute let down from calling to getting into a "room".