Room was very clean, does need some updates with the carpet throughout the entire Hotel. Everything was very close to what we needed. Will definitely be back.

Love this hotel

Extra charges at check in. Room was extremly polluted with cigarette smoke. So bad it caused breathing problems. Most of the staff was friendly, but night staff rude. Strongly discourage people from staying here. No coffee or breakfast.

Everyone friendly and nice

Room was old and tv was sooo small. Like a desktop tv.

Great staff

Location needs major updating, thought I was back in the 70’s. Common areas were very dirty. Slots are so tight.

Room was great, atmosphere was even better and the Entice Band was awesome

Yes, the room was very clean

A bomb threat was made and everyone had to leave. I was out at dinner during this and was not able to retrieve my belongings. I had to leave and get a new hotel. Hopefully I am reimbursed.

Clean updated room

Great room overlooking the Ohio River.

Hotel smells. Had a problem with the room was not addressed before I left for an event when I got back I was locked out of my room. Staff was rude when addressed the issue.

Hotel staff was very friendly. The hotel is attached to the casino, so the lobby and lower levels smell like smoke, but our room didn’t smell like that. The room was clean, bed was nice, shower head was very nice. Overall was a great stay and very convenient when there for a party or going to the casino.

Yes

Trouble checking in and out

I didn’t have a bar in my room

I didn’t have a bar in my room, but the casino was always ready, the staff was awesome, especially the gentleman at the front desk where checked in!! We ended up staying another night and I had lost my driver license but he remembered me and took my husbands driver license and then I got a call that they had found mine!! It had fallen out of my pocket and they got it back to me ASAP!! I’ve never seen this quick of service when I’ve lost stuff ( and I do this a lot 😳) your staff is frindley, helpful, understanding, and made my anniversary weekend the best!!! I just wish I had bought one of your house coats to remember it by because they were the best… lol

Did not like after check in you had to drive down the street and no one was at hotel room area to assist

Staff were all very friendly. Loved the casino and price was good. Just a little worn around the edges although everything looked clean.