综合评分和评论 Le Top Du Roulier

A delightful family run hotel with great staff and onsite restaurant.

Booked superior room with walk in shower,given standard complained and had another room second floor 40 stairs no lift.landing carpet threadbare in placestoilet flush ,seat broken.First day no bed made or clean towels, Second day bed made one hand & one bath towel for two people.Toilet roll ran out and replaced with half used roll.4 parking places for whole hotel.some of which were used by staff.Breakfast very limitedTables not cleaned and food not topped up always having to ask for something When it came to paying the bill they tried to charge us for parking and local taxes, showed the booking form and they made adjustments.

Not the best room clean and good shower Some staff helpful Food both dinner and breakfast was not good value

Arrived very late to the hotel due to an incident on the way. They kept the restaurant opened late for us and made sure that we had anything we needed. Very friendly and welcoming staff. Couldn't have been better looked after.Thank you again.

Great hotel that is only 15 minutes away from Carcassonne. Staff were brilliant and the rooms massive! Would definitely stay again!

Convenient overnight stop. Evening meal very nice

Wonderful quiet hotel with a beautiful courtyard. Perfect for families, couples, and larger groups. We were there with our daughters and we really loved our stay. The room was incredibly quiet, with separate AC units in each bedroom, separate TV, and fast internet. The breakfast is just amazing: great variety of great, homemade, food. We had dinner at the restaurant below the rooms and the food was really good and very reasonably priced.

We enjoyed our week in august here. Rooms are cleaned daily. Staff are friendly especially virginie who told us of some really nice places. Food is traditional and good but could do with some variation on the menu.the hotel is a really good base .being only half our from carcassonne airport. And 40 mins from beach.

Pretty and comfortable hotel within a 20 minute drive of Carcassonne. I would recommend this hotel for a quiet day or two

We got this place as it was the closest hotel to Carcassonne on a very crowded visit (Bastille Day). The owners or managers warned us of the thousands that will arrive the town to see the fireworks. The management was very accommodating receiving us earlier than anticipated and keeping our luggage the next morning. They also instructed us on how to enter the hotel after hours. All the facilities were spotless, extremely clean! Rooms and common areas. The A/C was very well appreciated and it worked beautifully! A nice continental breakfast was served. It has easy parking and you will need a car if staying here. The hotel was easy to find!

The picture is a bit deceptive, as the hotel as shown is not visible from the road and the car park is behind. On the plus, it is entered from the restaurant or on foot through a porch into a courtyard, which makes it very private and quiet. Very friendly and helpful staff. Spent two excellent nights and sampled the restaurant food. Breakfast a bit limited for price (€9) but it is handy to have full board if needed because the hotel is a bit outside the village.

The hotel was clean with a big bathroom and very comfortable mattresses. We also liked the little balcony with cute table and chairs.

Dommage ça pourrait être un très chouette endroit avec un peu d’investissement……. SURTOUT ne prenez pas le petit déjeuner à 14€/personne sauf si vous aimer les risques (salle avec les volets fermés,machines à jus de fruits et café ne fonctionnant pas ou peu) Nous étions chambre 7 , plafond de la salle de bain avec moisissures Dommage car l’endroit style hacienda mexiquaine pourrait être sympa

Agréable séjour Très bon accueil et chambre spacieuse et agréable . Restauration à surveiller.

Arrivé à 15h00 nous trouvons porte close malgré une réception à partir de 15h00. Communication téléphonique a 15h20 sans grand succès puisque sur répondeur et à 16h00 nous sommes obligés de trouver un autre hôtel car nous sommes âgés et avons passés l'âge de dormir dans la voiture. A 19h50 coup de téléphone du propriétaire qui soit disant arrosait ses plantes pendant que nous cuisions au soleil. Ce monsieur oublie qu'il a un établissement hôtelier et que la réception ce fait à heure dite et non suivant son bon vouloir... de plus le lieu de réception doit être clairement signalé surtout sur un établissement sous protection. Je ne peux recommander cet établissement pour le laxisme de son propriétaire.

Petite pause sur notre trajet pour une soirée étape très agréable. Accueil très sympathique, chambre spacieuse et confortable, calme, puis diner et petit déjeuner très correct.

Hotel charmant dans un cocon très propre et tres agréable où on se sent bien. Un bon point pour le propriétaire qui fait tout pour la satisfaction de ces clients. Un petit plus serait de mettre le code télé affiché directement sur le bureau plutôt que dans le livret d'accueil,car pour ma part je n'ai pas eu de télé car je ne l'ai pas lu sauf le matin, mais trop tard. Excellent hotel.

la douche est glissante autrement parfait

Très bon accueil, chambre donnant sur le restaurant donc beaucoup de bruit surtout quand on est sur le balcon car celui-ci donne sur une cour intérieure au premier etage... les photos de l'hôtel ne reflètent pas la réalité... mais une fois la fenêtre fermée plus de bruit seulement le bruit des portes dans le couloir... la chambre est simple, le lit confortable.. le menage laisse a désirer... le balcon pas nettoyé... bien pour une simple halte...

Les chambres etaient bien dressees et confortables. Bon accueil et bon repas