La habitación estaba llena de polvo, baño sucio con mal aspecto todo muy viejo el aire acondicionado parecía tractor con un ruido muy fuerte no deja descansar, la tv manchada la pantalla no servía el control de la tv Toallas con manchas oscuras, sabana muy desgastada igual las almohada y la colcha con manchas de cloro , y la alberca muy sucia y los botes llenos de basura en el área de la alberca y sucio el área.. la verdad no volvería.. 😔 las chicas de recepción muy antipáticas.

El hotel es viejo no tiene higiene, huele a humedad y hongo

Everything

No refunds, paid upfront for 6 nights and only stayed 5 because of plane ticket issue, but they would not refund or partially refund the unused day. Overall good, except for that.

😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔

While i was taking a shower I found out that there was no towels, called front desk and they said that there was no one to bring them to the room so if I needed them i had to come to the lobby and get them my self. Carpets in whole hotel are old, stained, dirty and smelly.

El personal muy amable y atento los únicos puntos malos son : El pasillo del segundo piso olía bastante mal, el sanitario se encontraba desanivelado y el televisor solo tiene canales abiertos no tiene servicio de TV por cable y los canales son bastante aburridos

Great service. The only thing I will like to have a mini refrigerator at the room.

The staff needs improvement! They don’t offer the local inside knowledge about the city; I felt they were not willing to provide recommendations or their opinion about certain amenities of Juárez

Excellent will come to the hotel. We’ll find breakfast is very handmade style from Mexico. They come and clean your room every day. Staff is very professional..

Estuvo Muy Bien, Para Una Vicita Rápida Al Consulado

The place was amazing easy to travel to the NVC office and other places in the area in the breakfast is very homestyle

El desayuno muy malo, el quesque jugó de naranja era agua con muchísima azúcar y saborizante el precio es bueno pero el personal es muy malo

Todo muy bien pero me picaron algunos animalitos del colchón que todos los días amanecía picoteando y no podía dormir 😓

Todo

No happy ,I'm not coming back to this hotel.

The access key card wasn’t working right after scanning on the door knob. It had to be scanned constantly to make it work. The breakfast was awful, the eggs smelled like rotten with a strange taste, the coffee had grounds and tasteless.

Excelente servicio

Muy util el camión al consulado

Fernando and his staff were very attentive. Fernando was able to help us with answers for the US Consulate. Made our stay pleasant. I am coming back and will surely stay at this hotel again.