The water was never hot, which is especially disappointing with a jacuzzi suit. I complained and nothing with done about it. The room was mediocre for cleanliness. Breakfast and staff were great.

Excellent customer service.

Clean room, friendly breakfast staff, front desk attendant slightly unprofessional; failed to mention overcharging 500$ on for a 100$ deposit.

I was on my way to the Collingwood area for a business meeting, and booked this hotel last minute. Good price, clean hotel and room. The gym is small and some of the equipment was not working. The breakfast was great. I would stay here again. Please fix the gym equipment and add a couple of yoga mats. Thanks!

Great room, spacious! Extra room was perfect, air conditioning in both worked great. Overall comfy and easy exactly what we needed

No tv info in room or info on local restaurant's in area. Both vending machines were out of order. Breakfast was good. Staff were polite.

Well impressed by this particular hotel.

Honestly a perfect spot for the night and in the middle of our travels. Room was clean, beds were comfortable, and the free breakfast was actually good with many options. Shout out to Summer who greeted us. She was very kind and insightful on where to go in Barrie in terms of shopping. Only note (which wasn’t a problem for us, I just forgot to mention it as we were leaving) was our bathroom at times smelled like cigarettes. It didn’t affect the whole room but was something we noticed, and was probably someone sneaking a smoke in the building unfortunately. Like I said it wasn’t a problem for my family and I, we genuinely enjoyed our stay and will rebook in the future when we’re in the area.

Room was in poor shape, tiles coming off the walls in bathroom, shower head not attached, mold on ceiling. Bucket in hallway catching a roof leak. Prob the worst hotel I’ve stayed at in years and not what we are use to

Breakfast staff were friendly and helpful

The hotel was comfortable and the beds were great. However when we booked the room was advertised as “renovated” and I found the shower a little dirty and stained. Also we were there for a dance competition and were excited about the back-lit mirror for makeup application but our light was not working. Our floor was stinky because people were smoking in their room.

Did not eat breakfast

Breakfast was great as well management was lovely

Breakfast was well stocked and staff were.very friendly and helpful.

It was clean and friendly

Attentive staff , comfortable room , good breakfast

The breakfast was subpar - I ended up going to Tim Hortons across the street. The mattress was horrible and the bathroom wasn't as clean as I would like.

The breakfast was horrible.

Very clean, friendly & helpful staff. Very accommodating for my needs of fragrance free, they even removed the air freshener from the hall way for me.

Last time I’m booking through Expedia. This hotel is not worth $968 for two nights. In town for a youth basketball tournament. Will not be recommending or using Expedia again.