Wayy better than we expected. We love exploring boutique hotels, and Faustino did not lack in any area. The Spa is included, which is something other hotel of this caliber charge for. Also location of the hotel is something to really consider - if you are planning Menorca. We wish we extended our stay here.

Its a nice hotel , well located has everything to be a 5 star but isnt quite there … service level ok . the breakfast was ok . The evening entertainment and mood was not very lively.we took a room with a patio but we were right next to the pool and tonthe service area sonwe constantly heard bang as the the door open and shut .

Hotel incrível. Todos funcionários muito atenciosos e prestativos. Quartos limpos e amplos. Localização excelente. Recomendo.

Lack of service and amenities for the price of the stay.

This was the most incredible hotel I’ve ever stayed at. Between the room, the breakfast, the pools & the spa, we didn’t want to leave the premises. I will only stay here going forward when I come back to Menorca.

Chambre propre personnel aux petits soins

Très bel hôtel situé en plein coeur du centre-ville, accueil très chaleureux, petit-déjeuner copieux (dommage qu'il n'y ait pas de vrai jus d'orange). L'accès au spa une fois apr jour est très appréciable et les infrastructures sont excellentes.

Avkopplande miljö vid poolen

Chambre un peu petite mais en rapport avec le prix. joli spa .jardin interieur tres agreable .belle situation dans la vielle ville

Beautiful hotel in a restored Palau, well positioned in the centre of old Ciutadella. Lovely facilities including a gorgeous underground pool and spa, and with several small unheated outdoor pools. The outside dining area was magical.

We thought the staff were friendly and approachable. Our room was lovely but frustrating there were no hooks anywhere to hang towels etc expect in the shower where they got wet. The room was so dark, the lighting so poor that we asked for a lamp but when we pulled it out of the plug to use it the wire came loose. This is a 5 star hotel , no tote bag for the beach awful hairdryer nothing to play music on and a totally different building to where breakfast was. Such simple things to make a difference. We enjoyed our stay but don’t think it’s 5 star

This is a true oasis. Beautifully renovated and decorated throughout, in the midst of the city, yet tucked in old city villas. The pool area is gorgeous, especially in the second palazzo - with the cathedral towering above you. Breakfast is generous and fresh, making for a perfect start to the day. If you need a place to find peace and quiet, you can’t ask for more.

Très bel établissement, en plein centre de cuitadella, l'hôtel et décomposer en 3 bâtiments tous avec piscine. Les chambres sont propres, simple. Grosse déception concernant le petit déjeuner, peu de choix, ayant fait plusieurs hôtel a gamme inférieure, j'ai eu beaucoup mieux, un hôtel de cette gamme devrait revoir la copie.

Excellent hotel to stay in Ciudadela

Everything about my stay at Faustino Gran was incredible, the staff & service were exceptiona,l and the facilities were top tier. I can't wait to come back

Great location, super staff, value for money.

Un séjour de rêve avec un bémol sur le SPA, pas au niveau d’un 5 étoiles. Le reste était plus que parfait. Mention particulière pour les concierges, adorables et de vrai bon conseil.

The location is fantastic in good proximity of Citudella. Hotel decor is of a good standard however the experience is certainly not a 5 star experience and I believe we are leaving a fair review of this hotel. We stayed in the main / largest building. There was an issue when we checked in as we had paid a premium room with a harbour view however we were given a room close proximity of a jazz bar with a view of the side of the courtyard which is uninspiring. The reception team attempted to allocate a different room however a downgrade to a superior room which appeared to be in the eaves of the building with no harbour view , considering the air conditioning in the rooms in our opinion are of a weak standard we declined as we did not wish compromise 4 nights of interrupted sleep as the rooms in hotel are quite humid. Rooms were of a good size , however the bed was uncomfortable and pillows a very poor standard offering no neck support, bedding not changed during the 4 night stay even though it was evident there was a stain . Housekeeping was of a good standard however I do feel that the guest experience is poor as housekeeping had not tided the room until after 3pm on an occasion , reception were extremely unhelpful as I explained to receptionist that my husband needsed to rest as the 3rd night of our stay (room 16) we were woken by loud music from the jazz bar that continued until 5am in the morning and we had an extremely sleepless night. I was informed I need

Établissement d'exception raffiné

We had a very relaxing five-night stay at Gran Faustino. The hotel is elegant, the staff are very friendly and the location in the quiet back streets is perfect for exploring Ciutadella on foot. Highly recommended.