如果有负星评价，我肯定会给。 我于2025年8月27日和28日给八打灵再也水晶皇冠酒店（Crystal Crown Hotel, Petaling Jaya）的En Annuar和管理层发了邮件。 他们没有回复。 入住这家酒店时请注意——我的体验很糟糕，但管理层一直没有回应： *** 致八打灵再也水晶皇冠酒店（Crystal Crown Hotel, Petaling Jaya）的En Annuar和管理层： 我写信正式投诉，关于我父亲最近入住八打灵再也水晶皇冠酒店期间（黄盛忠先生：2025年8月23日至24日，以及2025年8月26日至27日），我的车停在酒店时遭到损坏。 我的车从2025年8月23日至26日停放在地下室1层。8月24日早上6:15左右，我在陪父亲退房前停放了车。我告知你们的前台工作人员我的车会停在地下室，他们把我的车牌号记录在纸上。 8月26日下午3:15，我父亲再次入住时，我去取车，却惊讶地发现我的车盖上放着一个黑色垃圾袋，车顶漏出液体，车漆明显受损。 我最初联系了维修部门的陈先生，但他态度冷淡，没有提供任何帮助。当我向维修部门反映情况后，他们让我联系了En. Annuar，他承认自己在8月25日发现漏水后就把垃圾袋放在了我的车上。然而，尽管你们的工作人员记录了我的车牌号，却没有联系我。你们团队试图“擦掉”车漆损坏，但收效甚微，反而凸显了处理不当。 这种疏忽令人无法接受。我和家人在八打灵再也水晶皇冠酒店住了十多年，我对酒店缺乏责任感和服务态度深感失望。 请查收附件中的照片记录，以证明酒店所遭受的损坏和相关情况。 ***

友好、高效、快捷。在 Google 上很容易找到位置。客户评论也

My Luggage was damage due to attempted open

Everything was okay. Only complaint was the wifi didn't work.

We booked 1 room for 3 adults, but they always forget to give us extra towel and water. We had to ask for it every day for our stays. The hotel was beautiful.

It was a great stay! Can repeat it if got a great price.

อาดารเช้าดี อาหารจีนชั้น2ดี ห้องนอนใหญ่ดีเสียที่อ่างน้ำมันตันแก้ไขไม่ได้ น้ำแรงดีทั้งร้อนและเย็น

Kamar tidurnya bagus, tapi ineternet wifi kurang, tempat cari makan lumayan untuk jalan kaki.

Good stay. We had the best stay ever.

Overall experience is good. Free parking is great.

Very clean and spacious room, soundproof also great. I love the cafe and free breakfast, totally saved me a lot of hassle on finding good local breakfast early in the morning. What I don't like is the housekeeping service is quite slow, also the wooden flooring is somehow become more sticky when we walk around in the room. We don't wear slippers in room. Also the TV can be improved a bit since it is quite an old model

Nice. But confusing. Room kiri kanan not locked and and surrounding felt creepy bit. TV not clear. Toilet a bit mushy, but overall for work trip and sleep purpose OK la. Breakfast however very nice and many variety. 3star.

Overall experience is fine. Front office staff can be more friendly to hotel guest.

good service but the room floor was a bit dusty. toiletries were insufficient. only two bath towels were provided. had to ask for bath mat floor. otherwise it was a pleasant stay.

Aman, hanya sj perlengkapan odol/sikat gigi, keset kamar mandi harus diminta dulu karena belum disediakan saat kita masuk pertama kali ke kamar. Hari ke 2 juga begitu dan malah dua botol air mineral tidak disajikan di hari ke dua.

great location. room is spacious.

Good service by the hotel staff 👍. Allowed early check-in, which was great. the breakfast spread was amazing and delicious.

Bilik sememangnya luas. Kelihatan hotel ni baru jalani proses ubahsuai. Kemas, bersih dan selesa. Cuma, penawaran makanan perlu dilihat semula, masih banyak ruang untuk penambaikkan.

Semua okay, makan best, bilik selesa, semua perfect. Tapi kalau call hotel dorang, receptionist yang jawab call memang agak biadap sikit.

The hotel and breakfast is nice. But the only thing I would like to highlight here. Room Air-cond needs to be service. It's not so cold even in the middle of night.