NOT A 5 star hotel. its a 3 star hotel at most. rooms are not clean. cockroaches and insects everywhere in rooms, halls, etc. you cannot walk barefoot in your own room. Beds are not comfortable and pillows aswell.
Food is not 5 star. Food is very cantine 3 star hotel ish at max.
Service is good. people are friendly and enough employees that want to help you. its just the physical facilities that are old so the service dosen‘t make up for that. But workers are nice and helpful where they can.
Gym inside is very good, a lot of machines and space. but the lockers and sauna and showers are also very dirty.