Gave them mostly 2 for the roach found in room, but they did change my room.
Not very many English speaking staff. Communication was difficult. Poor wifi. Breakfast choice could improve. Lower lever/smaller room bathrooms created a mess due to small size and inappropriate shower system. Lighting in room and bathroom were poor.
However, property is located in an area with lots of food/restaurant choices, shops, grocery store. Outdoor pool was questionable. Staff were friendly but very little English speaking. Air conditioning was good but wasn’t really needed, as the daily temperature was mostly tolerable, maybe due to location. Indoor suites better than outdoor ones.