真的很棒的鄉村住宿經驗

旅館櫃檯人員很友善能主動協助我們許多事。

房間雅緻，適合全家一起居住，孩子玩的很開心；廁所的清潔/衛生度待加強。 服務人員服務態度還可以更好 建議加裝冷氣

非常好。

Had the most delightful overnight stay. Food in the restaurant for the evening meal was the nicest tasting food we have ever eaten! Service and cleanliness all first class!

Zero problems. Absolutely loved this place. Happily recommend to any one and will definitely be back

Excellent service from great staff in a fantastic location

Warm welcome. Friendly staff who made the difference. Great place to stay and quality food. Would stay again.

The superior room was very spacious with a separate room as a lounge with tv, tea/coffee and waters. Clean, very comfortable bed and pillows, staff friendly and helpful.

Delicious breakfast and prompt service.

We had a lovely stay as a couple with our 5 month old puppy. The room was clean and comfy - although could hear a lot from the room above! The staff couldn’t have been friendlier and more accommodating. We enjoyed breakfast and were impressed with the wide variety we could choose from. A beautiful hotel that we would definitely stay in again!

Lovely reception, beautiful location and good value. Dinner was very good as was breakfast.

Thoroughly enjoyed the stay

amazing

Our room was next to the hotel bins, got woken up by bins being used first thing. Toilet seat was broken. Heated towel rail wasn't heating. The lift up bin lid in the bathroom wasn't lifting. The bath / shower screen leaked water all over the floor and soaked our bags. The shower/ bath was tight to use for a 6ft+ man. The bathroom was grubby, not dirty, but not well presented. Tired! We had an evening meal which was very nice, but way too expensive for what it was. Overall, but in comparison to what we paid at another very well known hotel just outside Broadway, which was impeccable, our stay here was disappointing and expensive. We've stayed here twice now over the years and this is the second time we've felt the same way. Attention to detail in the rooms needs improvement in our view at the price. Beautiful surroundings, pleasant staff and convenient position being the big plus here.

excellent

Staff were brilliant Very helpful Lovely breakfast

We loved our stay here it was the perfect experience at the Cotswolds. Dinner was amazing and it was near other towns.

Breakfast was complete & well serviced!

In a nutshell the rooms need a serious update!. I did stay in the Classic room but for the price I would still expect a way higher standard. The room feels like it hasn’t been updated for 30 odd years. So sad as I was looking forward to staying there. Very disappointing. On the plus side I couldn’t fault the staff who were all friendly, polite and helpful. Such a beautiful building and location, so much potential to make a stunning hotel.