房間非常漂亮。職員態度友善。餐廳食物非常具質素。 浴室提供的用品非常具質素。門外亦有足夠泊車空間。我相信是巴斯最好的精品酒店之一。

非常舒適的房間，友善的服務人員 服務效率一流，食物美味 樂意推薦給伴侶，蜜月旅伴

十分满意的入住体验，很好的服务态度 除了房子的木地板有些声响以为都很好 温泉泳池和桑拿都很棒 房间布置也很不错

酒店的服务很贴心，

酒店的布置很温馨，我申请了加床服务，酒店在我出发前就向我咨询入住的孩子人数，相应的帮我调整房间，很贴心。

Staff were brilliant.

Such beautiful gardens and rooms and food, we had a beautiful relaxing stay. The outdoor pool was very welcome

The hotel is styled like an Old English country home. It’s lovely and the staff is spectacular. A special mention to George who was attentive, friendly and always professional. This is our favorite property in England!

Overall our stay was pleasant. The room and hotel itself is beautiful. Our issue came with the food. We wanted some food at about 9:15pm sent to our room and all that was available were tiny sandwiches which were not substantial. I have stayed at many 5 star hotels that offer far greater choice and variety with room service, especially when it’s at a relatively normal hour. We had high hopes for the breakfast but unfortunately was underwhelming for a whopping £30 per person I was expecting a lot more choice. The flavours and offerings for a 5 star hotel were sub par. The eggs benedict felt like it was made at a 2 star hotel. I would say that also waiting about 20 mins for each dish was far too long. It looks like the hotel is lacking a proper breakfast buffet reminiscent of what you would expect at a luxury hotel. It’s safe to say although the hotel is beautiful I will not be staying again although the spa and massages we had were lovely.

heerlijk ontbijt, heerlijke locatie, zeer vriendelijk personeel, heel net, ruime kamers, lekker eten, goede spa en prachtige tuin. We hadden een geweldig verblijf !

Underbart boende även om det börjar bli lite slitet, dock inget som störde

Great hotel. Lovely location, v quiet and peaceful. Staff very helpful.

The hotel was lovely and the dining was fabulous.

Hotel used to be lovely. Now very tired. room had a layer of dust under furniture that looked like it hadn't been cleaned properly for years. Wifi didn't reach the room reliably and TV wasn't connected to aerial. The lounges are worn and they don't reserve some space for residents so you may not be able to use public areas unless you book them. Oh, and don't be a vegetarian.

Great pool. Had the best whiskey sour ever. Room had leftover biscuit and peanuts behind to that added to the character. Fabulous service until the last breakfast which felt like it was struggling with limited staff! Would definitely stay here again.

If you’re hoping for a relaxing stay, this hotel may disappoint unless you’re on the top floor. Our first night was ruined by constant creaking floorboards from the room above, and although we were moved, the same issue occurred again. The rooms are in need of a thorough deep clean and proper soundproofing. To make matters worse, we were very disappointed with the lack of concern shown by staff when we raised these issues at check-out. Overall, the experience was poor and not worth the price paid.

Lovely hotel. Room was very cosy and the spa is nice. What really stood out though was the excellent service. Looking forward to returning.

Fabulous room and excellent food

Amazing gardens and hotel. Lovely staff.

Very clean, lovely and accommodating staff!