从抵达到返回，一切都很棒。非常感谢你们提供的非常满意的服务。

The staff is very friendly, their attitude is excellent, and they are very helpful.

The hotel was awesome. Facilities and all. This is a pet-friendly hotel however they won't allow pet to just even walk at the pool area. So disappointing. Knowing that we paid for pet maintenance fee. Also, we requested our breakfast to serve in our room since we can't leave our dog inside the room and declined to do so because weekends are buffet days and they can't do room service. As furparents, I find this very disapointing. Hope you can improve your accommodation with pets since you are a pet-friendly hotel.

Such thoughtful staff they have. While having breakfast they gave us a surprise goodie as their way of saying thank you for staying with them. And as if that's not enough, they sent us a butterfly pancake for my daughter. I thought that was really sweet. The room is clean and I love how they have complete amenities inside the room (from their "branded" toiletries to kitchen utensils and more). We'll definitely be back.

The experience was really awesome, from the room to the accommodating staffs, and really grateful to have an upgraded room. Surely, will go back with family!❤️

A little diasspointed with the room service.

Overall experience was great! Will rebook if I can

Loved our stay at Ascott BGC. check-in and check-out was a breeze, superb room view, great service, good food.

It wasn't a great experience. It wasn't bad either. The staff were courteous and friendly. They even brought a cake to my sister's room because it was her birthday! Food could have more choices but they were good, nonetheless. However, there was one incidence when I was in the elevator. It seemed that a staff treated all guests not equally.