Gervasia Hotel Makati

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综合评分和评论 Gervasia Hotel Makati

Traveloka (242)
其他来源 (96)
8.1
非常好
基于 242 条评论
由旅行者提供
清洁度

8.1

客房舒适度

8.0

餐食

7.9

地点

8.2

服务和设施

8.0

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距市中心的距离 (1)
无障碍设施 (1)
适合家庭 (1)
隔音 (1)
卧室 (1)
味道 (1)
种类 (1)
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旅行者评论 Gervasia Hotel Makati

每页评论数
20
40
顾客评论
R***d
icon-origin-TRAVELOKA
8.5
/10
评论于 52几周前
My booking was not credited as I checked in! I have to pay again in cash, no good system for online bookings.
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William F.
icon-商业
商业
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9.1
/10
评论于 52几周前
The staff were very friendly. Hot water seems not working
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William F.
icon-origin-TRAVELOKA
8.5
/10
评论于 53几周前
The staff are friendly and accommodating. Although the hot water source seems not working.
1人们认为它很有帮助
P***a
icon-休闲
休闲
icon-origin-TRAVELOKA
6.5
/10
评论于 57几周前
Hot water didn't work, they didn't clean the room properly since we found some hair when we walked in, the other guests were making love next door and we could hear it, there was no toilet paper, the receptionist gave us the wrong room different with what we booked
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Aillen L.
icon-origin-TRAVELOKA
10.0
/10
评论于 144几周前
I booked this hotel for a very important reason and it's just few minutes away from my appointment place. I booked angkas and paid 52 pesos. So perfect! Btw, the hotel is very nice and very affordable! I would really recommend this to my friends. I paid 1,200+ only with breakfast. Wow just wow!
1人们认为它很有帮助
Chab
icon-origin-TRAVELOKA
8.5
/10
评论于 144几周前
They gave me the kind of room I wanted. Staff were polite and helpful. Near legazpi sunday market. Love it. Thanks.
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Rolly E.
icon-origin-TRAVELOKA
9.3
/10
评论于 151几周前
So far maayos at malinis ang room,di lang ganon ka kaluwang. Just happened na pinaghintay ako ng matagal para makapag hanap ng available room for me. So far yong room okay
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caijing d.
icon-origin-TRAVELOKA
6.0
/10
评论于 154几周前
First night of stay, phone is not working. Told the receptionist the next day but no action. Tried to call when checking out still pho e not working. No one even help me with my luggages when I checked out.
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Michelle C. B.
icon-origin-TRAVELOKA
5.4
/10
评论于 189几周前
The rooms are small poor facilities.
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Carmina Jane Dizon
icon-origin-TRAVELOKA
5.6
/10
评论于 192几周前
Very disappointed. The room is not clean. There are so many tiny cockroaches roaming inside the restroom.
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Razel S.
icon-origin-TRAVELOKA
8.5
/10
评论于 193几周前
This accommodation is perfect for short trips like mine. Clean and quiet. The staffs are accommodating and surely recommend it to family and friends. 💪🏻
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steven i.
icon-origin-TRAVELOKA
5.8
/10
评论于 196几周前
The facility is okay but the service is very inconvenient. They don't have 24 hours front office. Breakfast served late (supposed to be at 8am but served at 10:15). I came in to my room no towels, slippers and main switch was defective.
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leizel a. c.
icon-origin-TRAVELOKA
6.0
/10
评论于 212几周前
I was cancelled from my online training because Internet connection is Down at the moment in this hotel and cable connection on their television is also down.
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Geraldine G. D.
icon-origin-TRAVELOKA
6.1
/10
评论于 219几周前
Water dripping from ceiling electricity on and off.
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Geraldine G. D.
icon-origin-TRAVELOKA
9.7
/10
评论于 221几周前
Nice and clean room, staff are friendly.
1人们认为它很有帮助
Andres V.
icon-origin-TRAVELOKA
4.8
/10
评论于 242几周前
This hotel is not hospitality! The linen the blanket and restroom are odors! And the TV has no channel!
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Accommodation's Reply
21 Jun 2021
如果是这样,你为什么不叫客房服务员和前台来检查一下房间和床单呢?你一直在发布关于酒店的负面评价,但你还是会回来,你一直在发布关于酒店的负面评价,所以从现在开始我们将不允许你在 Gervasia 入住。
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Andres V.
icon-origin-TRAVELOKA
5.1
/10
评论于 243几周前
The staff of this hotel weren't actually friendly and treated their customer like not a guest. I paid online my stayed this recent day. But the room that they give to give to me is not completed no hot shower and fridge I ask them to transfer me to another room they said there's no vacant! How come that this hotel becomes tolerant of their guest?! I just stay in this place because of a project job for my business!
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Accommodation's Reply
21 Jun 2021
如果您对住宿有任何疑虑,您应该向管理层提出要求,但您从未与我们交谈并表达您的疑虑。您是否发布或传播负面反馈以对酒店造成负面宣传?
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Andres V.
icon-origin-TRAVELOKA
5.1
/10
评论于 244几周前
This hotel has good accommodations, however the linen and blanket some odor in stinky! Seems they didn't change in regular. And I smell cigarette belches from the other room!
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Andres V.
icon-origin-TRAVELOKA
6.0
/10
评论于 249几周前
Stinky the linen and only 3 channel cable TV!. no HBO! So cost me what in paying for this hotel!
1人们认为它很有帮助
Gilbert S. L.
icon-origin-TRAVELOKA
5.1
/10
评论于 254几周前
Bed need to be replace, cockroaches can be found.
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Accommodation's Reply
05 Apr 2021
如果是这样,为什么你不请求我们的帮助来检查并确保这种情况不会再次发生。
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每页评论数
20
40

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