Good location , excellent service

The hotel was at a good location! My biggest complaints- 1. their obsession with the pool towel vouchers! I left the vouchers in the hotel room before checkout but they had me go grab it from the room to complete the checkout process. 2. The disparity in rooms amenities. I checked in with my 2 kids and all we had was bottle of water! My friend checked in 7 hours later with their kid and they got a complimentary drink and a welcome pastry!! Ridiculous

Gut gelegen mit Pool auf dem Dach

Great location, super clean and the rooftop bar was great

Excellent place to stay if you want to give yourself some down time from touring. Lovely rooftop pool, sunbathing chairs, bar with food and drink. Did not use bar in lobby but also looked nice, larger, comfortable lobby, well appointed rooms with comfortable bed.

お部屋も洗面所も清潔で使いやすく、落ち着いて過ごせました。が、お風呂に入れることに慣れてる日本人にはバスタブがないのが残念 朝食も美味しく、野菜がしっかり摂れて、デザートのナタも美味しかったです。 地下鉄の駅のすぐそばで、ジェロニモや空港に行くバス停もあって良かったです。近くに闘牛場があったのが興味深いです。

Bra läge, trevligt med pool, bra frukost och fina rum. Tyvärr funkade inte ac på rummet och städningen var sådär. Utöver de var det toppen!

Große Auswahl beim Frühstück, saubere Zimmer

Clean room on 1st floor. Very quiet. Great breakfast.

Fantastic place to stay…would absolutely stay here again…rooftop pool bar was the perfect spot to relax in the evenings.

Udemærket ophold uden at være prangende. Tagpool var overbefolket og fyldt af unge mennesker og festmusik. Hyggeligt for nogle publikumer. Morgenmad gennemsnitligt. Udemærket ophold hvis du får det til en rimelig pris,

Calme, propre, distingué

Wir hatten als fünfköpfige Familie eine Suite mit zwei Zimmern und zwei Bädern. Das Personal war super: hilfsbereit und immer freundlich. Das Frühstück war einfach super, viel Auswahl, auch noch um 10 Uhr. Das Hotel liegt sehr zentral, Bus und Metro quasi fast vor der Tür.

Camera pulita, personale impeccabile, colazione e cena abbondanti e gustose, cucina di pregio. Oltre a quanto sopra lo consiglio anche per la sua posizione e la vicinanza dalla metro e dai bus di città

Nice hotel, well kept and clean

NEVER STAY AT THIS HOTEL (July 2026) Day 1 No AC and No Hot water. I got to the hotel and checked in at noon. We identified no AC during the hottest part of the year and the staff said “maintenance was aware” and offered to downgrade our stay into a smaller room without offering a refund in price difference or anything else. Later that night we go to shower and find we have no hot water. The staff said “we’ll have maintenance check tomorrow” which is against Portuguese Law so we left the hotel (THANK YOU EXPEDIA CUSTOMER SERVICE) and went to the Altis Grand.

We were travelling as a family of three (child is four). We booked this hotel due to the amenities (pool and gym) as this satisfied everyone’s wants and needs. We stayed for a week. The place was spotless! All common areas were well maintained. Room was comfortable and surprisingly spacious. Our A/C was sufficient. We had a small issue with our bathtub but maintenance came and fixed it quickly. Front desk was very helpful. We didn’t have breakfasts here, opted for many of the restaurants around us since the hotel is well located around transit options. My daughter is still talking about the children’s pool - she had so much fun, especially after hot days in the city. Would 100% return.

Excellent hotel. Great service from the staff. Lovely spacious room with high ceilings, good temperature and good aircon. The rooftop terrace, pool and bar is fantastic. Prices at the bar for drinks and food are very reasonable.

Das Hotel und das Personal war in allen Bereichen herrvoragend.

Perfect location. Hotel is very clean and modern. Rooms were very comfortable and considering we were on a very busy main road you could hardly hear any traffic. We made good use of the rooftop pool, although it can get it a bit busy. This could be due to the heatwave at the time. The yellow line metro is just 5 mins walk that has links to all the areas in the city by changing over at Praça Marquês de Pombal. The train station is about 10 mins walk away, which is really easy to use to get to the LX FACTORY. We did not have food at the hotel as we found it a little bit expensive, but found a lovely cafe right across the road called Pão da Vila, and went there most mornings for good coffee and a breakfast. If you don't fancy traveling into the main areas of Lisbon for drinks and food, about 10 mins away is Praça de Touros do Campo with plenty of places for food and drinks and nice atmosphere. We pre booked a taxi through the hotel which was €90 for a return trip. This was convenient and ran smoothly for us. Knowing how easy the metros are to use, next time we would feel comfortable using the red line straight from the airport to a metro 8 mins walk away from the hotel.