我付了房费，也尝试打电话，但他们没接，所以我没能入住我预订的房间。我去要求退款，但他们拒绝了……真是个糟糕的汽车旅馆。

Disappointed because I lost the cream and bracelet in my room.

Air conditioning is terrible. Window box units are too old. Cannot reach controls and no remote controls. These are over 20 years old and too noisy. Replace them with splits urgently.