The Pinewood Hotel

探索 The Pinewood Hotel
7.6
好
基于 539 条评论
清洁度

8.0

客房舒适度

7.6

地点

9.4

服务和设施

8.2

旅行者评论 The Pinewood Hotel

每页评论数
20
40
热门评论
HEI Yuen Terence
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 106几周前

Expedia Group verified review

非常好的住宿體驗,地方大、房間濶。
Jennifer
icon-商业
商业
4.0
/10
评论于 13几周前

Hotels.com verified review

Sadly cold showers and no AC in our two rooms.
Emma
icon-双人入住
双人入住
2.0
/10
评论于 14几周前

Expedia Group verified review

When booking I thought the rate was reasonable for somewhere to stop for one night, and the pictures looked good. Maybe some rooms are OK, but the further you go from reception, the worse the hotel seems to get. We stayed on the hottest night of the year. There is no air con so even with the window wide open it felt like the gates of hell, and overlooking the main road so there was no chance of sleep due to the noise. I called reception (from my mobile) and asked if we could switch rooms but was told this wasn't possible because we had already been into the room. The hotel is a 2* at best. Our room was shabby and dated with multiple stains on the carpet, dirty window and stains in the bathroom. Wouldn't recommend staying here.
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Celia
icon-
6.0
/10
评论于 14几周前

Hotels.com verified review

TV in room didn't work and socket for kettle didn't work. Breakfast very poor with no fruit , only greasy cooked items & a toaster that burnt toast
Gayatri
icon-双人入住
双人入住
6.0
/10
评论于 14几周前

Expedia Group verified review

Rooms clean but very dated.
Kyran
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 14几周前

Hotels.com verified review

Other than two fittings in the room (toilet roll holder and mirror light) almost coming off the wall without touching either, our stay was very much enjoyable. Staff were accomodating and the building and gardens were beautifully presented.
Shenagh
icon-双人入住
双人入住
8.0
/10
评论于 16几周前

Expedia Group verified review

Eden restaurant was first class All freshly prepared before you Staff very attentive and polite
Stuart
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 16几周前

Hotels.com verified review

Nice, helpful and welcoming staff. Lovely grounds and building. A nice buffet breakfast in the morning. Spacious, clean room. Lift was broken during visit wasn't an issue for us.
Michaela
icon-家庭
家庭
8.0
/10
评论于 16几周前

Expedia Group verified review

Nice location, not a lot included.
Munaj
4.0
/10
评论于 17几周前

Hotels.com verified review

Unfortunately, our stay did not meet expectations. The staff were polite, kind and helpful particularly when we had difficulty switching on the shower, which we appreciated. However, we were unable to connect to the WiFi the hotel could not provide or sell a basic toothbrush. The room was advertised as soundproof despite us hearing considerable noise from guests in the corridor, especially in the morning.
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Kaye
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 18几周前

Hotels.com verified review

The room was extremely hot due to the weather and one fan provided wasnt enough to cool the room. The full length mirror was behind the hanging facility
Robyn
icon-双人入住
双人入住
10.0
/10
评论于 18几周前

Expedia Group verified review

This property was absolutely stunning. The grounds were delightful and relaxing, and it was lovely to sit outside and enjoy a drink in the gardens. Parking was easy and secure close to our room, the room was huge, clean, comfy, airy and had a small fridge which was great to keep drinks cool. We would certainly stay here again 👍
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Barbara
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 19几周前

Hotels.com verified review

The only problem I had was with some of the lights that were not working
joy
10.0
/10
评论于 21几周前

Hotels.com verified review

Staff friendly lovely food
Carl
icon-
10.0
/10
评论于 24几周前

Hotels.com verified review

Rooms are clean and comfortable and the staff are amazing. The hotel and rooms are a little tired in places but for the price, cleanliness and staff it’s one of my favourite places to stay in the area
Nurudeen
icon-双人入住
双人入住
8.0
/10
评论于 24几周前

Hotels.com verified review

Lift not working, has to carry heavy luggage up the stairs😓.
Carl
icon-
10.0
/10
评论于 25几周前

Hotels.com verified review

Rooms and shared areas are spotless. The staff are fantastic and lovely to deal with. The hotel is a little tired, but the cleanliness and staff more than make up for it.
Cheryl
icon-双人入住
双人入住
6.0
/10
评论于 27几周前

Expedia Group verified review

For a night stay hotel was suitable for our needs. You can tell the rooms are very dated. The chair for the desk has peeling leather and was wonky. AC/Heating wasn't working properly. The outdoor card lock to annex wasn't functional. Anyone could walk into the building to be honest. Bed was comfortable. Staff i had encountered were nice.
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Olanrewaju
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 27几周前

Hotels.com verified review

The lift was faulty and remained so throughout my 1 week stay. No attempt to repair it. Also the internet was not available for streaming, only for your phones. The room heater had a mind of its own and didn’t work properly. The cleaning crew did a swell job. Breakfast was okay but no variety.
Abbie
10.0
/10
评论于 34几周前

Hotels.com verified review

Yes
每页评论数
20
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