Todo bien pero deben mejorar área de desayuno y estar pendientes de que poner más cuando se acaba algún alimento.

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Buen hotel, cómodo y limpio, habitaciones con muchas amenidades

There was no hot water whether you showered early in the morning or late at night. Housekeeping brought clean towels once in 6 days and did no cleaning whatsoever. Elevator floors were filthy.

En general bien, no me gustó que no aceptan pago en efectivo. Y adicional a eso te hacen un cargo como deposito en garantía sin avisarte el cual es equivalente al monto que estas pagando por tu estancia. Ya pasaron días y aun no me reembolsan, supongo que lo harán pero es un inconveniente porque puedes traer un presupuesto para tu tarjeta.

La habitación es muy buena

Everything here was very clean, the service was great, the breakfast was crappy, the area was very peaceful and quiet, parking isn't free so keep in mind before you book because hotels.com or the property dont notify you. Overall a great stay.

The room was nice with kitchenette; however, we were only staying one night before a flight at 6 am the next morning. The television screen in our room did not have connection - no TV. Front desk said technician was not available and when asked offered no refund. Then, while trying to sleep because of early flight.... a terrible noise awoke me. It sounded like someone was running a power tool! Unable to sleep, I called front desk at 11:30 pm. This clerk was very kind, said he would walk the hallways and listen. However, at 12:30 am, I heard it again. This time I realized that it was the refrigerator compressor, in the refrigerator in our room!! Solution - I turned off the refrigerator. I reported it to the front desk in the morning. Again, no offer of compensation. I don't know if the hotel has repaired the TV Direct TV connection or if they have repaired the refrigerator. If you are staying here, be sure to test/check/listen for everything in room as soon as you arrive. We did not have the breakfast or use any amenities; it was just to be a good rest before early flight - not.

The hotel was clean, the rooms had very cute kitchen set uos and the breakfast was good. The staff was excellent. They were friendly, helpful and kind. They were the Best part of the hotel.

Clean hotel

Habitaciones amplias y comodas

There was no hot tub

The rm was excellent bad the mattress was terrible very uncomfortable

Antes era el sitio donde quedarse al ir al Paso, en esta visita decepciona que ahora se cobra al huésped por el uso de estacionamiento y más aún decepciona el hecho que el servicio de limpieza solo se hace cada 3 días, cuando la razón de ir a un hotel es que se haga el aseo a la habitación diario para llegar a una habitación limpia para tomar un buen descanso. Consideraré quedarme en otro lugar cuando vuelva a El Paso.

Excellent accommodations and well maintained facilities. Breakfast is exceptional (eggs taste fresh not like plastic in other hotels). Highly recommended!

Booked a 5 day stay at this hotel thru Hotels.com., which stated “free parking”. On arrival I was told there would be a $10 per day parking fee. Checked the hotel’s website which states “parking available. No gated parking. No one checking on who is parking. Corporate greed on the part of the hotel and inaccurate property information by Hotels.com resulted in having to pay an extra $50. This property is not in New York or LA to be charging parking fee. Hotels.com needs to verify their claim of free parking.

Todo muy bien limpio seguro y comodo

The cleanliness of the hotel was very impressive. The staff was friendly, courteous and helpful. I recommend this property highly and would not hesitate staying here again.

Hotel was beautiful, well maintained, and in a great location. Staff wasn’t too friendly, and the breakfast selection was very sad.

Other than what was checked in previous question there is nothing to add for me. I was there very short time and did not utilize property other than to take my dog out. Nice place though