The person in charge, Tony, is a very friendly and helpful guy. He helped us a lot.

WIFI NOT WOKING SECOND NIGHT WHEN TO ROOM FOUND SOMEONE IN THE ROOM THE HOTEL HAD CHANGED MY WITHOUT TELLING ME

Room smells and staff wasnt friendly only came visit deaf friends couldnt socialise much had to go out

Good value hotel if you don't mind a few things not quite right. Clean.

There has been some bad reviews about this hotel, but I had a nice stay, bed was clean and comfy, toilet and shower were OK. For the price I was not expecting much but I was pleasently surprised.

Very disappointing from the minute we walked through the door really bad smell as you entered the property room was a good size beds look like someone had just got out of them not been cleaned bathroom wasn't clean really bad smell no point going back to the room till the club below has closed after 3am as the noise is really bad. Won't be returning

-My main problem: very bright automatic (movement responsive) lights in bathroom. I'd rather have no lights and use my torch in the night, for my frequent visits. - It would have saved some anxiety over 2 hours from arrival at 5pm, if we could have spoken to a person at least on phone, to find out when we could get in. Eventually there was a friendly reception.

A very last minute booking - the owner of the hotel called me offering to leave a key in a safety box. No Air conditioning A single bed that is more relatable to sleeping on concrete. The whole place could do with a update.

If you are looking for a budget overnight stay close to the train station for a gig or a show then I would recommend Belmonte. It served that purpose perfectly for me and I would use it again.

Cheapest hotel that weekend. Not ideal as above a night club but knew that before booking

clean, central and comfortable

Was ok but no lift was hard on legs up and down stairs

Good, clean room.

Handy for the station but property has seen better days. Owners obs doing it up where they can but overpriced for the current run down condition. I knew it was above a nightclub and was warned by the manager again before registering- but the drum and bass was very very loud and vibrated the building. It was clean and I slept. Eventually.

Excellent location. Very near to bars and restaurants. Within walking distances to shopping centres and historic buildings. Reasonable price. Only thumb down is that the shower holder was broken, no WiFi working in the room and confusing light switches but we were satisfied to stay there.

Friendly staff, and good value for money. The area is very close to the city center, restaurants, shopping centers. It wasn't the first time I chose this hotel for my staying at Norwich!

Room was really awful. I really wish I had gotten a taxi home in retrospect, rather than staying the night. The hotel owner was thoughtful, and did give advice on checking in after 10 pm, which was helpful. But the accommodation itself is just so unpleasant. Really strong smell of smoke, room is extremely cold and the electric heater is broken (it does turn on, but I have tried multiple settings and it won't produce heat). My clothes still smell of smoke (I don't smoke) after a night in the room. Would like a refund.

Room comfortable and clean. Situated above a Night Club so sleep can be a little disturbed

I had problems with the kettle intermittently working. Tesco's is almost opposite so vehicles delivering goods and parking up to pop in the store. A good location.

not very honouring.