我在下午5點多抵達，發現旅館大門深鎖，也沒有check in櫃檯，浪費許多時間打電話到旅館提供的號碼，才發現原來這個旅館是屬於自助式的check in, 要先取得旅館房間號碼及密碼，以及旅館門囗的密碼，才能進到裹面，非常折騰與不便。

always a great stay

I didnt even know how to get in there was no communication of how to enter the room. Must be someones house they rent out or something in the unit block. But once i got hold of someone they messaged me codes i needed but would of been nice to have them earlier that day with communication from host/ staff. Once in there air was icy cold fridge was icy cold shower had enough pressure

Room was good , parking is a joke, no mention of booking parking or the $25 charge. When I got the check in email it mentioned it& to call reception. I got told to pay $25 for a car park 1 block away.Took the risk of parking in the street for free

close to all the shops & lots of places to eat, room was nice & has everything you need.

Clean and tidy Good location

Room was behind disgusting. Human faeces in and around the toilet. Wee all over the floor (could smell it as soon as you walked in to the bathroom) bed had hair in it. Decorative pillow was smelly and dark in stains. Toenail clippings on the balcony. We were assured that we would get new bedding, and some more towels but did not get that. Saturday morning I woke at 1am my last $300 was gone from my account. Someone from accounting had deducted $283 from my account and to which I called and said I need that back for the music festival we are here for and they assured me it will be in straight away using Osko. That money did not return to my bank account till Tuesday morning.

Nice hotel however was food and rubbish on floor and under bed

The room was not very clean. There were small bits of food (looked like cooked and dried up rice) on the floor in the kitchenette area and the dining table was visibly unclean. I was not planning on using the kitchenette or dining area, but this was still disappointing. Check in is at 3pm so I (wrongly) assumed that check out would be at 11am. It’s not. It’s still at 10am, so I had housekeeping knocking on the door at 10.05am then 10.20am when I was still in there asking when I was leaving. When I explained my error they were not very understanding. It’s my mistake, I get that, but a little kindness goes a long way. Approximately 2 hours after I sent the check out text, my phone rang 3 times in a row. I was in middle of something, so couldn’t answer. No voicemail was left. When it rang the fourth time, I answered and was asked by reception if I was checking out today. I explained I’d done so several hours earlier and sent the text. The man I was speaking too just said “okay thanks” and then hung up. It was odd.

Great

I love here so much

The only issue was safety problem that the smoke detector had a shower cap over it.

Was nice clean and in a good spot to go for a walk to get food and look around, the paid parking very small spot of in a larger car

Convenient location. Room smelt of bleach.

The rooms were comfortable but the air conditioner was set to automatic temperature of 28degrees which was way too hot too sleep in. We had to get up during the night to turn it off and then 3 hours later it would come back on again. The location was central but also noisy over the weekend being so close to the pubs. I also felt unsafe coming into the building at night as there were unsavoury looking people hanging by the door as I was trying to go in with one guy trying to follow behind me. I would have liked a hair dyer as well.

No reception, You have to wait for the room to be ready before they will provide instructions on how to get in. After 3 phone calls to follow up I waited 2 hours after check time of 3pm for instructions on how to get in. Parking is an additional cost. Coffee cups in cupboard were dirty. No washing up liquid to clean already dirty cups. Unsafe area with druged out people passed out on the side walk out the front.

Always good

The code system was very complicated and didn’t work properly at night almost causing us to be locked out .The shower in the ensuite had no hot water and the kitchen tap had no cold water.

The room was clean and spacious, but it is quite noisy from street noise and late night pubs nearby, there is only a code system to enter the property and your room. These are text messaged you on the day of arrival. We were there four nights and the entry code changed once in this time making it difficult to remember. Others there had been sent codes that didnt work at all, and when they try to ring the number it is a recorded message with no way of contacting anyone. When booking parking we weren't told that parking was 200 mtrs away at the Hamilton executive apartments, so had to make multiple trips from carpark to Beaumont apartments.

Easy access, lots of parking space