The room smelled , there wa a hole in the floor that was taped up, it didn’t have the couch in the room that was shown in the picture. The lock on the door was broke and we got no answer when called the front deak

I booked a suite. There is an oven; however there is nothing else. No microwave, no utensils, no bowl or dish, no cup/glass, no coffee maker. Terrible condition for a suite.

Room was clean but there was some repairs needed in the 2 rooms I rented (broken wood vanity, tub surround loose, etc.)

Good

We experienced a management issue as our rooms were not ready at check-in. Although our check-in time was scheduled for 2 PM, we were not given our rooms until around 4:30 PM.

It’s very clean and a good customer service. We will definitely stay here again

Looks nothing like the photos, appliances did not work, drunk man got arrested naked in the parking lot, front desk locks people out at night, beds are uncomfortable.

Air conditioner not working because no one told us about the wall switch (unmarked...assumed it was a light switch that did not work) Sink was clogged. We departed ASAP

I love the rooms are very spacious

Good stay!

We complained about excessive fan noise on the first day, which remained unaddressed. Despite our efforts to tolerate it, the noise became unbearable. The situation was further exacerbated by water pipes banging loudly from 3:03 AM to 4:33 AM, making our stay intolerable. We then escalated these issues to Barbara, the Assistant Manager. She informed us that a 24-hour departure notice was required. Given that our six-night booking was made through Expedia, Barbara stated she would contact them to arrange a refund for the three nights we did not stay. However, our attempt to secure this refund via Expedia was unsuccessful. We received an email from Expedia indicating they could not obtain approval from the property manager to waive the cancellation fee, and consequently, the refund could not be granted. This outcome is deeply frustrating, demonstrating a clear failure by the hotel to resolve a significant comfort issue and by Expedia to secure the promised refund, leaving us to pay for an unacceptable experience.

If I could give it a minus 100 I would. Very dirty property. The bathroom was moldy and eve the towels were black a dirty. They start banging at night that u can’t even sleep. The whole place smelled of cooking that it made me nauseous. Absolutely horrible place. If I had not prepaid on Expedia I would have left as soon as I walked in. Avoid at all cost

dated and borderline on location. Front desk person was less than knowledge. Regular desk clerk was good and helpful.

Bathroom needs updating, the shower curtain was hung backwards, the texture in the tub looked dirty with stains, under the bathroom counter was dirty.

The sink didn't work in kitchenette. The plumbing in the bathroom was backwards with not enough water pressure. The property had trash all over the ground. No coffee in the lobby or no coffee maker in the room. You would have to go and drive to get coffee before you can start your day.

Genuinely awful and I want a refund. We showed at 2:15, 15 minutes after the check in time. The room wasn’t ready. He told us to come back in 30 minutes. We did. It still wasn’t ready. We wait. At 4:45 they tell us the room is ready, we go in, it’s not the room we booked. I then had to argue with the front desk staff until they finally gave me the room we booked. Then, it was filthy. The window looked at an alley way and felt incredibly unsafe, the bed was awful, the whole room was filthy, the bathroom was DISGUSTING. This was the worst hotel experience I’ve ever had. We were late for dinner, and late for our event because of the room issues.

Awful services

I liked how secure it was, you can’t enter unless you have a key

We got an amazing price for this room, and we enjoyed having a king-size bed. But, besides not being able to turn on the heat without help and the very strong odor at bed-time (Indian food?), it would have been nice to have a clock and coffee available.

lobby reeks of cigarettes and air freshener. No WiFi. No coffee. Broken lamps without shades. Loud in window AC unit. Sits opposite a deserted strip mall. Depressing! Leaving early this morning without shower. Bed and pillows were comfortable and clean (I hope).