我们第一次入住时，那位女士给我们安排了一间空调坏了的房间（虽然开了，但房间里很热），浴室里弥漫着下水道的味道，枕头和床单上沾满了头发，床头柜上还有虫子的粪便。我们要求换一间房，但那位女士说没有空房了。于是她派了一位客房清洁人员去给马桶喷了空气清新剂，擦掉了粪便，还派了一位技师来清洁空调。我们再次打电话，这次联系了一位先生，他给了我们另一间房间。一进门就感觉很凉爽，空调运转良好。房间比之前好多了。 早餐不错。位置也很好。

虽然食物种类较少，而且没有电梯到房间，但房间宽敞舒适。

工作人员友好，干净，价格实惠，位置便利。

这是我第三次入住这里，每次都住不同的房间，所以可能需要翻新一下，把损坏的物品换成新的，尤其是后面的房间。 对于餐厅工作人员，如果还有客人在用餐，最好不要用扫帚清理旁边的桌子，这样不美观，而且灰尘会飞到旁边客人的食物上。我的建议是，如果用不了抹布，就用抹布，然后等客人先离开。谢谢。

地理位置优越，客户服务良好

食物很美味，地方很干净，游泳池很干净，气氛很舒适，服务很好。

Tidak sesuai di Foto kamarnya.

Kamar besar, AC dingin, ada balkon. Suasana kental nuansa Bali. Staf ramah, breakfast lumayan bisa minta nasi & telur goreng. Lokasi depan hotel banyak tempat makan & supermarket. Jalan 5-10 menit ke Pantai Sanur

Menu makanan lebih ke turis asing, tapi okelah.

Hotelnya cukup bagus namun ada beberapa hal yang harus diperbaiki. Fasilitas kamar krannya berkerak, horden juga berkerak makanan di resto yang bisa milih hanya nasi goreng, mie goreng pilih salah satu jatuhnya ala carte yang milih milih bukan buffet.

Clean & friendly staff. Good services. Thank you.

Saya pesan tiga kamar, tapi hotel memberi 2 kamar yang salah satunya kamar extrabed. Mencoba hubungi travel agent tidak ada respons, pihak hotel tidak memberikan pilihan lain. Sangat mengecewakan, hotel memperdaya konsumen yang terdesak. Hati hati calon korban saat akan pilih kamar di sini.

Pengalaman saya di hotel sini sangat menyenangkan dan memang rezeki saya dikasih atau upgrade ke kamar yang besar memiliki 3 balkon. Hotel yang sangat tenang untuk beristirahat setelah beraktifitas seharian. Untuk yang membutuhkan ketenangan sangat recommend untuk menginap disini. Staf-staf di hotel sini tidak perlu saya ceritakan lagi karena Bali memang memiliki kultur dan sopan santun yang diakui oleh dunia.

Room size as well as balcony great size and kept very very clean. We stayed 1 week and our room was always made up when coming back, fresh towels, drinking water etc, kudos to the cleaning team. We had a room towards the back of the resort near the second pool which was nicely lit up at night. Very well kept hotel grounds, especially around the main pool. The second pool surroundings could do with a bit of grass seeds. Most of the staff very friendly and check-in quick. We had good wifi connection,channel TV and good aircon. The shower was a bit difficult to get to the right temperature and sometimes the water pressure was a bit low. The breakfast we thought was ok, but not the greatest. For 1 week we had the same 2 fruits as a fruit salad, the same pineapple jam was put out (strange as in the fridge behind staff counter I noticed plenty of strawberry jams that however never made it to the breakfast table) and thought packets of creamer for drinks are not suitable for a hotel in this price range. However when asked I was given milk instead. The most annoying thing though was that the eggs and the toast never arrived at the same time, so one of them you always ate cold. When asking for some extra toast one day you would have thought I asked for gold! Anyway we laughed it off and par some minor things that could be easily corrected by management I would stay at this hotel again just without the bf, conveniently located close to shops, restaurants and beach. Lovely pools and plenty of relax chairs.

Located slightly away from the main road so quiet and comfortable. Room is sufficiently spacious for solo traveler with balcony. Good location with many shops and restaurants nearby

Staff hotel sangat ramah. Suasana sangat nyaman.

Convenient location. Walking distance to shops, resto, and beach. Breakfast was ok. I got a huge room. But air con was too small for the room. Hotel is ok-maintained.

Pelayanan kurang bagus, kami disuruh mengganti uang karena keramik lantai kamar terkena noda warna hitam yang katanya tidak bisa hilang, padahal kalau di coba di bersihkan berkali-kali pasti bisa hilang. Kalau sekali saja ya tidak akan hilang. Untuk handuk kolam renang juga susah, mereka yang salah kasih terus kami yang dirsebetin.

Sangat menyenangkan, pelayanan baik, ramah, dan memuaskan. Tempat sangat strategis, tempat makan banyak, hiburan banyak. Namun sayang, malam terakhir di kamar ada kecoa, kedepan mohon diperhatikan lagi.

Sangat menyenangkan dan memuaskan. Tempatnya asik, sejuk, dan nyaman. Sangat pas bagi yang ingin liburan untuk bersantai dan mencari suasana yang tenang. Lingkungan sekitar hotel ramai tapi tetap nyaman dan bersahabat, pelayanan oke, makanan enak, kolam renang asik. Sejauh ini tidak ada hal yang kurang bagi saya.